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Forum Discussion

Aspirant

Jul 19, 2017

Solved

GS728TP: PoE Fault

So we had a storm and a power cut and now virtually all of my Netgear Smart switches fail to operate PoE on some or all ports. The ports all work fine for data, but most have no PoE. Looking...

Troubleshooting

JohnC_V
Jul 28, 2017
macjimbo,

Thanks for your update! I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

Regards,

Aspirant

Jul 20, 2017

Thank you John

Unfortunately, I can't figure out how to start an online chat. All paths seem to lead to premium support options.

Please can you let me know how I do this?

Thank you

NETGEAR Employee Retired

Jul 20, 2017

Once you are already on the contact us page, please click on Replace my defective product then follow all the information needed.

Here is the link.

Regards,

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