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Forum Discussion
jrsmith61
Mar 27, 2017Tutor
NMS300 1.5.0.19 does not display complete Interface List for GS716Tv2
I just installed NMS300 1.5.0.19 to monitor and manage my home network which includes GS108Tv2 (3), GS716Tv2 (1), XS708T (1), WN203 (3) and RN626X. NMS300 discovered all of the switches but LAGS l2 t...
- Apr 10, 2017
I apologize for this is the only time I got back on this thread.
Here is my suggestion: kindly backup the current configuration of the GS716Tv2. Then, perform a factory reset on the GS716Tv2 and check if the NMS300 can detect all ports on it while its on default configuration. If ever it works while the GS716Tv2 is on default configuration, kindly reconfigure everything from scratch and observe if same problem occurs.
Let us know the results.
Regards,
DaneA
NETGEAR Community Team
DaneA
Mar 29, 2017NETGEAR Employee Retired
Hi jrsmith61,
Welcome to the community! :)
Kindly try the MIB for the GS716Tv2 on this link. The link will expire within 48 hours.
Regards,
DaneA
NETGEAR Community Team
DaneA
Apr 10, 2017NETGEAR Employee Retired
I apologize for this is the only time I got back on this thread.
Here is my suggestion: kindly backup the current configuration of the GS716Tv2. Then, perform a factory reset on the GS716Tv2 and check if the NMS300 can detect all ports on it while its on default configuration. If ever it works while the GS716Tv2 is on default configuration, kindly reconfigure everything from scratch and observe if same problem occurs.
Let us know the results.
Regards,
DaneA
NETGEAR Community Team
- jrsmith61Apr 12, 2017Tutor
Thanks for the suggestion. As I mentioned previously I plan to replace this switch with a 24 port switch. I ordered the switch today. After I swap the switches I will factory reset the GS716Tv2 to see if that corrects the problem.
- jrsmith61Apr 16, 2017Tutor
I purchased a GS724Tv4 to replace the GS716Tv2 because I needed more ports in the area where it was installed. After configuring the new GS724Tv4 and moving all of the devices to it, I was about to perform a factory reset of the GS716Tv2 when I noticed that the complete Interface List was available in NMS300. I'm not sure if power cycling the device corrected the problem or if one of the attached devices was causing the problem. The GS716Tv2 has now been reset, reconfigured and moved to a new location and the complete Interface List is still available in NMS300. I guess I'll never know what the real problem was.
By the way, I really like the GS724Tv4. VLANs are a lot easier to configure and manage with version 6.x firmware.
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