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MarcAlain's avatar
MarcAlain
Aspirant
May 09, 2016
Solved

Bad WLAN Roaming with WNDAP360

Hello

I use 4 WDAP360 APs on 4 different floors, each on different frequencies.

I've discovered that especially the Lumia950 but also some notebooks show a bad WLAN roaming behavior.

Is there any chance to influenvce this behaviour through the AP?

Marc

  • DaneA's avatar
    DaneA
    May 17, 2016

    Hi MarcAlain,

     

    If you want to have the logs of the WNDAP360 be analyzed, you may open an online case with NETGEAR Support at anytime.  State your concerns and attach the logs of the WNDAP360 on the online case for it to be analyzed by the engineering team.

     

    I believe the R7000 is a WiFi router and its possible that you can set it up as an access point.  Good to know that the WNA1100-N works just fine with the R7000.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

13 Replies

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Are you using a Wireless Controller? If so, which one?

    • MarcAlain's avatar
      MarcAlain
      Aspirant

      At the time when I installed the 4 AP Netgear support said it will work without controller.

      Do you think it needs one? If so, whoch one do you recommend?

      Thanks.

      • DaneA's avatar
        DaneA
        NETGEAR Employee Retired

        Hi MarcAlain,

         

        Kindly answer the questions below:

         

        a. Have you tried changing the wireless channels? 

        b. How are the WNDAP360 access points  deployed?  Is it mounted on the ceiling or side wall? 

        c. Have you tried to unsecure the wireless network configured on the WNDAP360 access points?

        d. Are there other wireless networks present in the area where the WNDAP360 access points are deployed?

        e. What is the current firmware version of the WNDAP360 access points?

        f. What is the distance of each WNDAP360 access points from each other on different floors? 

        g. Is the wireless connection just fine within each floor? 

         

        I look forward to your response.

         

         

        Regards,

         

        DaneA

        NETGEAR Community Team

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