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Cannot connect to WAC730 after factory reset
Please help. I am unable to access the AP after a factory reset. All the lights are coming on as normal. The router sees it and assigns it an IP. However, when I try to access the management page on ...
Hi leinhto,
Kindly try the steps below:
1. Disconnect the WAC730 from your existing network and make sure its turned on. Get a straightened paper clip.
2. Insert the paper clip to the factory defaults hole then press and hold the factory reset button inside it for 30 seconds.
3. After 30 seconds, turn off the WAC730 while you still continue to press and hold the factory reset button. Wait for 5 seconds.
4. After 5 seconds, turn on the WAC730 switch while you still continue to press and hold the factory reset button. Wait for another 5 seconds.
5. After 5 seconds, release the paper clip from the factory reset button. Wait for the WAC730 to boot up properly.
6. Try to access the web-GUI of the WAC730.
Regards,
DaneA
NETGEAR Community Team
I received the replacement. I setup it back up and I am off and running. Now back to what started this whole thing. I want to separate the WIFI clients on a VLAN. I found where to assign a Wifi SSID with a VLAN on the WAC730. I assigned a test SSID on the 5Ghz to VLAN10.
I also have a GS108PEv3 switch. I turned on VLAN 802.1Q Advanced setting. I created VLAN10 and tagged Port 2 which is where the WAC730 is connected. Port 2 is stilled Untagged for VLAN1.
I am running a Zyxel USG 50 switch. I created VLAN10 on there. I did not do any port tagging on the Router.
Is my setup correct? Should I have tagged VLAN1 on port 2 on the Netgear switch too? How about port 8 where I link the switch to the router, does that need any VLAN tagging/untagging?
I must admit the whole tagging and untagging does not make much sense to me.
The good news is thus far my AP is not isolated and inaccessible.
GS108PEv3 |
Hi leinhto,
Setting port 2 on the GS108PEv3 switch as a tagged port where the WAC730 is connected is correct and it should have a PVID = 10. I am not familiar with a Zyxel USG 50 switch, however, if its connected directly to the GS108PEv3 switch then the ports connecting the Zyxel USG 50 switch and the GS108PEv3 switch should be both set as tagged ports with PVID = 1.
If ever you need further assistance on your NETGEAR ProSAFE devices, kindly login to your MyNETGEAR account and you may seek assistance from the NETGEAR Chat Support here at anytime.
Regards,
DaneA
NETGEAR Community Team
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