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Forum Discussion
IOS Apple Devices Dropping
I have WAX625, WAX610, & 605.
For a number of months now, my IOS devices continue to drop their WIFI and then takes 2-5min to reconnect. I originally had Load Balance and Remove Sticky Clients configured. I have put everything back.
Firmware on the AP is 10.8.13.2
I am a technical guy and I feel I have tried all the other things that have been mentioned in posts that sort of sound like mine.
I think this is only happening on my 5/6ghz SSID. I Have a SSID for 2.4 and one for 5/6.
Any suggestions? Anyone else seeing this? Im so frustrated that I'm looking at a different vendor for the house.
I am managing these in Insight.
3 Replies
Hello!
It's frustrating when devices drop their connection, especially in a technical setup. Since you've already tried basic solutions, the issue is likely related to how iOS devices interact with your multi-AP environment. Try adjusting a few advanced settings: manually select a static non-DFS channel (like 36-48) to prevent disruptions from radar detection; temporarily disable Fast Roaming (802.11r), as it can sometimes cause stability issues with certain clients; and lower the 5/6 GHz transmit power to encourage better roaming between your access points. Additionally, you may want to check your Insight logs for clues and test disabling the "Private Wi-Fi Address" on one of your iOS devices.
(5) WAX630E’s here on latest firmware and same problem. Latest phones, latest iOS. Also sometimes happens with 2019 MacBook Pro intel where it grabs slower xfer speed vs. 1300mbps which it should normally.
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