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dfunkt's avatar
dfunkt
Aspirant
Apr 07, 2023

MS108EUP multi gig switch cannot update firmware from factory 1.0.0.7 to 1.0.1.6

Help!  I am trying to update my MS108EUP from the website console after downloading the image from the Netgear website.

 

Factory firmware - 1.0.0.7

The process seems to start and the switch reboots but it still shows the same firmware

 

New Firmware to update to - 1.0.1.6

8 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Have unpacked the ZIP archive first? There are two files in the archive:

     

    07.04.2023 11:07 9’141’884 MS108EUP-V1.0.1.6-runtime.image
    07.04.2023 11:07 740 MS108EUP_V1.0.1.6_Release_Notes.html
    2 Files, 9’142’624 Bytes

     

     

    • dfunkt's avatar
      dfunkt
      Aspirant

      That would be a good thought!!  I downloaded it on my Apple Mac and it doesn't seem to be zipped in any way.  Could that be my problem?  Should it be downloaded on a Windows computer and unzipped there?

       

    • dfunkt's avatar
      dfunkt
      Aspirant

      I downloaded it on my Windows computer and unzipped it.  Still same issue.  So this thing cannot update at all.  I have already taken it out of Insight as it was added when I used the Netgear Switch Discovery Tool and I saw others suggesting to remove from this Insight discovery tool.   So still no go.

      • schumaku's avatar
        schumaku
        Guru - Experienced User

        Either way, MS108EUP_V1.0.1.6.zip -is- a zip archive indeed, containing the two files as shown before.

         

        The extracted and stored file to be selected for upload is this one: 

         

        MS108EUP-V1.0.1.6-runtime.image 

         

        Amazing what overly smart desktop environments make out of file names.

         

        The NSDT does not have any data storage, neither do these switches connect to Insight.

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