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Forum Discussion
Pir8radio
Sep 16, 2017Tutor
WAC510 Android Devices Disconnecting constantly
You recently fixed my issue with android devices not being able to connect to the wac510, however they dont seem to stay connected. See below log, let me know what else you need. I've tried disable...
- Oct 21, 2017
Raghu
I received a beta firmware from your colleagues and I must say that my issues have been resolved. Well done to you and your colleagues and NETGEAR. Hopefully this also resolves issues other users have had.
cifellc
Oct 08, 2017Tutor
Raghu
In an effort to provide further assistance to netgear, I did the following
1. Downgraded firmware to 1.5.3.6
2. Set up a separate sid to test
.... Results-- same not change the Sensi unit tries to connect and then disconnects on a code 8
3. Further downgraded the WAC510 to 1.3.0.10
Results: on the first startup, the sensi unit came online imediately
Disabled the sid
Re-enabled the SID and again the sensi unit came online ..
I have attached the screen shot of the connected device. I hope this helps in the resolution of the issue..
I would preferr that the AP be at the latest firmware, however I require the devices to be functional.
RaghuHR
Oct 08, 2017NETGEAR Expert
Thanks. This is much useful info. We will check and come back to you. Do you mind you can be on this firmware till we root cause this?
Regards
Raghu
- cifellcOct 12, 2017Tutor
Raghu,
I was unable to attach the file in the response to your email.
I am attaching zip file with the pcap files here.
- cifellcOct 15, 2017Tutor
Raghu
File attached
- cifellcOct 21, 2017Tutor
Raghu
I received a beta firmware from your colleagues and I must say that my issues have been resolved. Well done to you and your colleagues and NETGEAR. Hopefully this also resolves issues other users have had.
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