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redtech116's avatar
redtech116
Aspirant
Nov 30, 2016
Solved

WAC720 WDS not stable

The WDS between two WAC720 will stop working for a minute or two and come back a few times a day

the log states

[Nov 29 2016 10:29:41] [info] hostapd[6299] STA 2c:30:33:08:a2:c0 deauthed from BSSID 2c:30:33:08:9f:40 reason 2: Previous authentication no longer valid
[Nov 29 2016 10:29:41] [info] hostapd[6299] STA 2c:30:33:08:a2:c0 deauthed from BSSID 2c:30:33:08:9f:40 reason 1: Unspecified Reason
[Nov 29 2016 09:15:56] [info] hostapd[6299] STA 2c:30:33:08:a2:c0 deauthed from BSSID 2c:30:33:08:9f:40 reason 1: Unspecified Reason

 

I re-setup the bridges with new setting..but still will randomly drop the connection.

when it is up I am getting very good speeds!

thanks Glenn

  • DaneA's avatar
    DaneA
    Dec 07, 2016

    redtech116,

     

    We’d greatly appreciate hearing your feedback letting us know if the information I’ve provided has helped resolve your concern or if you need further assistance.  

     

    If ever your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

     


    Regards,

     

    DaneA

    NETGEAR Community Team

9 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi redtech116,

     

    As far as I know, there is no issue on the WAC720 like what you have described on your initial post.  Kindly answer the questions below:

     

    a. Are the 2 WAC720 within line of sight to each other?  

    b. What is the distance between the 2 WAC720? 

    c. How are the 2 WAC720 deployed?  Are both mounted on the ceiling or on the side wall?

    d. Are there any other wireless networks present within the area where the 2 WAC720 are deployed? 

    e. What is the current firmware version of the 2 WAC720? 

    f. Since you have tried to re-setup the 2 WAC720 and still the same problem, have you tried to perform a factory reset on both APs then reconfigure it from scratch then observe if same problem will occur? 

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • redtech116's avatar
      redtech116
      Aspirant

      A. no, there are some walls

      b. 70ft

      c.both seated on a shelf

      d. a bunch

      e. the most current that is on netgears site 3.6.12.0 i think

      f. thats my next step. and moving one AP to an outdoo enclosure and using some external ant.

  • RaghuHR's avatar
    RaghuHR
    NETGEAR Expert

    Hi Glenn

     

    Additional to Dane questions would it be possible to share the following info?

    1. Country settings

    2. On which radio you are seeing this issue?

    3. Are you seeing the issue on both radios?

     

    Thanks

    Raghu

    • redtech116's avatar
      redtech116
      Aspirant

      1. both the same NA-NORTH AMERICA (USA) PACIFIC TIME)

      2. the scond ap point

      3 no just loosing the ping on the second

      • redtech116's avatar
        redtech116
        Aspirant

        Just changed the the 2.4ghz channel to 1 from 11 also..see how it fairs today..

        am using the 2.4ghz / channel 1 for the WDS between the access points also..

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