NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

phirestalker's avatar
Mar 29, 2023

WAX610 not finding firmware update through interface

I bought this WAP a couple of years ago. I was always able to click check for update and it would find one if available. I got notice that there was an update, and I waited for the requisite 2 days before checking for non subscribers to insight. It didn't find anything. Today, I looked at the Netgear site and the update was available for download there. So now the upgrade check feature isn't working anymore. Is that feature now only for insight subscribers as well?

5 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    There is no fixed schedule on how long a firmware update is delayed after the availability to Insight managed devices. This can be days or weeks, depending on certain variable factors, like feedback from the community or from the support KPIs.

    • phirestalker's avatar
      phirestalker
      Tutor

      That is fine. I have accepted that, but this time as I mentioned it was on the manual server and I was able to download it, but it was not found by the automated check in the firmware. I think I heard before that there is also a delay between when it is put on the manual update server and the automatic update server. Is it possible that I was just a little too early for it to migrate to the automated server?

      • BasuKhodanapur's avatar
        BasuKhodanapur
        Apprentice

        Hello phirestalker 

         

        What is the Current firmware version is running in WAX610? and from description WAX610 is in standalone mode? 

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More