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Forum Discussion
dgang1
Sep 05, 2023Aspirant
WAX630e wont accept known password to login to setup
I'm setting up my new WAX630e WiFi 6e access point locally and all goes fine. I enter all the zero-day setup information correctly including the password that is to access local setup. It then exits the Zero-day setup, takes sever seconds, or at least a minute and eventually presents the logon screen. Upon entering the user name and password previously set in the Zero-day setup the WAX630e responds with 'incorrect password' if I keep repeating the name and password the WAX630e will soon lock my out for minutes and the more I try the longer the lockout penalty.
I am able to connect to the internet with my phone through the WAX630e so that part is working.
I have reset the AP multiple times and entered the Zero-day information repeatedly even trying different passwords and always the same result. I am using the local setup and not the cloud managed setup. (I don't wish to subscribe, even though the first year is free)
Anyone have this problem? Any solutions?
Thanks.
Sounds familiar in case you had the WAX630E linked up with Insight once before: insight will take over control, and set the location password once it does gain access to the cloud. A local device reset does not change anything, no matter of how many times you are going to repeat the factory reset process.
in case, you can [x Delete] it from the Insight Web portal, resp. [Remove] it from the Insight App.
2 Replies
Sounds familiar in case you had the WAX630E linked up with Insight once before: insight will take over control, and set the location password once it does gain access to the cloud. A local device reset does not change anything, no matter of how many times you are going to repeat the factory reset process.
in case, you can [x Delete] it from the Insight Web portal, resp. [Remove] it from the Insight App.
- dgang1Aspirant
Thanks for the tip!
I was able to use Insight to set the password and was able to go into setup locally and change it then I removed the WAX from Insight all together. All good.
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