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JCC83's avatar
JCC83
Aspirant
Sep 17, 2018
Solved

WC7500 and WAC720 with Groups for SSID

Have my 2nd site up using the WC7500 and WAC720.  I created a groups for each site.  a Group-2 and Group-3.  Then assigned the first sites AP to group 2 and the next site to group 3.  Each group has their own WLANs configured, but for somereason I am seeing all the SSIDs at each site.  When I look at the SSID mapping it only shows the SSIDs on the APs I want them to be on, but here I am at site seeing both SSIDs advertised.  What am I missing?

  • Power cylcing the AP fixed the issues.  When I went back to the site was still advertising both SSIDs instead of just the one, and quickly realized that the signal strengths were also very different when at the far end away from the AP.  The SSID that should not have been advertised was still strong while the correct one faded in and out.  Did not have the proper software to analyze, but my thoughts are the incorrect SSID was using the 2.4 radio while the correct was using the 5.  After power cycling the AP the incorrect disappeared and the correct had a strong signal throughout.  Looks like the software hung somewhere between when the AP was frist brought up on the initial group while upgrading firmware and its final state of being moved to the new group.  One radio started using the correct settings while the other remained on the previous incorrect settings.  No configuration issue in play just need a clean reboot once moved to the new group to actually get the desired behavior.

15 Replies

  • RaghuHR's avatar
    RaghuHR
    NETGEAR Expert

     

    We need to understand how you have configured. Could you please share the screen shot of Configuration -> WLAN Network page.

    Also share your Configuration backup file?

     

    Thanks,

    Raghu

    • JCC83's avatar
      JCC83
      Aspirant

      I will take a look at the backup config later to remove anything I do not need to share.  Here is basic idea though.  2 sites, 2 groups, WLANs assigned to different groups, APs in different groups, but both SSIDs are being advertised from both APs.

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