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WMS5316 Airprint
I work for a school that has a WMS5316 controller with a few WNDAP350 APs. They've recently got some iPads, so we got Konica Minolta to upgrade the firmware on the printers to enable Airprint. Th...
I found the answer to my own question. There was an undocumented and unconfigured (not even on the same subnet, so not showing up on DHCP or network scans) Netgear switch being used to give POE to the access points.
I had a poke around in the settings, and turning off "IGMP Snooping" instantly cured all Airprint issues.
Hello Funked,
Welcome to the community!
I have seen some of these issues with AirPrint even from regular wireless routers, it is kind of weird but I think it has something to do with the authentication or channel of the wireless device. The latest version of the WMA5316's firmware is 2.1.5 and the release notes do not mention anything about wireless connectivity. I also have checked our repository of reported issues about the WMS5316 and did not see anything related to the issue you are having. Try to isolate the problem, see if the printers can be detected by the/a computer that is not using AirPrint. When you lose the printers after 10 mins, see if you can find it on the computers, check it's status and try to print. It is also best if you contact our Support Team for this issue.
Thanks,
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