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Forum Discussion

phongshader's avatar
Dec 16, 2018
Solved

No attached wired devices

I just installed a GC110P switch so that I could manage IP cameras remotely, however after I got everything up and running the switch was not showing any attached devices. There are two IP cameras attached to the switch and I can access them online and I can see and I can manage the switch through the Insight app...but no attached devices.

 

 

 

 

 

 

 

 

I can see the cameras from the router page. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Maybe I'm misunderstanding how this is supposed to work but I'm guessing that I should see clients in the Insight app. 

 

  • schumaku's avatar
    schumaku
    Dec 18, 2018

    If the device you connect does not support LLDP that's all you get, nit much one can do. Few embedded systems have a control to enable to the LLDP is done as part of the Ethernet link establishment.

7 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Insight -> Clients does list only wireless clients associated (and temporarily disconnected) with the Insight wireless access points.

    Go to the switch device level (double click), and check Attached Devices. Information showing up here is based on Link Layer Discovery Protocol (LLDP) only.

    • phongshader's avatar
      phongshader
      Tutor

      There should be 3 ports utilized, 1 is an uplink to the router, 2 is an IP camera, 3 is an IP camera but here's what I got:

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

      • schumaku's avatar
        schumaku
        Guru - Experienced User

        Can't see the screenshots yet - however I assume you try to tell us that there is no IP, MAC, or VLAN information shown. As mentioned, this data is derived from the neighbor device by LLDP. If not available, nothing will be shown.

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