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Forum Discussion

bernardh's avatar
bernardh
Aspirant
Jun 01, 2020
Solved

Log Location SRR60 Orbi Pro

My network sponanteously rebooted. (It was not caused by a firmware update as it had been updated previously.)

 

I can find the log after the reboot in orbilogin>advanced>administration>logs, but I don't know how or if I will be able to retrieve the previous one that will show me why it rebooted.

 

Can anyone point me in the right direction please?

  • Orbi Pro doesn't store system logs in flash because of limited storage. Since 2.4 release, the device supports Syslog. You can enable the feature and build a syslog server to retrive devices logs.

     

    Bruce 

4 Replies

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Employee Retired

    bernardh,

     

    Welcome to our community! :)

     

    Unfortunately, Logs are not saved if the Orbi Pro already rebooted. But you can still get the debug logs in order for us to identify what is the cause of this issue. Log into Orbi Pro by https://<ip address of Orbi Pro>/debug.htm

     

    Regards,

     

    John

    NETGEAR Community Team

    • bernardh's avatar
      bernardh
      Aspirant

      Thanks John and sorry for the delay in responding.

       

      I think the time has passed for this now - it looks like there have been other reboots in the meantime. 

  • BruceGuo's avatar
    BruceGuo
    NETGEAR Expert

    Orbi Pro doesn't store system logs in flash because of limited storage. Since 2.4 release, the device supports Syslog. You can enable the feature and build a syslog server to retrive devices logs.

     

    Bruce 

    • bernardh's avatar
      bernardh
      Aspirant

      BruceGuo wrote:

      Orbi Pro doesn't store system logs in flash because of limited storage. Since 2.4 release, the device supports Syslog. You can enable the feature and build a syslog server to retrive devices logs.

       

      Bruce 


      Thanks Bruce

       

      I'll set this up so that I can look at future reboots if necessary.

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