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Forum Discussion
user356
Nov 10, 2019Guide
Unwanted printing
I get 3 pages printed each week. HP 5200 wireless printer did NOT print this out when connected to previous ASUS wifi router. Problem started with installation of ORBI RB50. How do I stop this useless printout.
Page 1 Get / HTTP/1.1 Host: 192.168.1.7:9100 User-Agent: curl/7.59.0 Accept: */*
Page 2 Head / RTTP/1.1 Host: 192.168.1.7:9100 User-Agent: curl/7.59.0
Page 3 OPTIONS * RTSP/1.0 Cseq: 1 User-Agent: curl/7.59.0
57 Replies
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- CrimpOnGuru - Experienced User
Once each week. Fascinating.
Just wondering, what is the IP address of this HP printer?
If it is not 192.168.1.7, then what is at that IP address?
Thanks
- FURRYe38Guru - Experienced User
Be sure the FW on the printer is up to date.
Ensure all printer drivers installed on PCs/Laptops is up to date.
If the printer is disconnected from the wifi, does this phantom printing stop?
user356 wrote:I get 3 pages printed each week. HP 5200 wireless printer did NOT print this out when connected to previous ASUS wifi router. Problem started with installation of ORBI RB50. How do I stop this useless printout.
Page 1 Get / HTTP/1.1 Host: 192.168.1.7:9100 User-Agent: curl/7.59.0 Accept: */*
Page 2 Head / RTTP/1.1 Host: 192.168.1.7:9100 User-Agent: curl/7.59.0
Page 3 OPTIONS * RTSP/1.0 Cseq: 1 User-Agent: curl/7.59.0
- user356Guide
Printer Wifi only.
All printer drivers on All devices updated
Remote email print capability was turned off
Had primary computer software cleaned, etc by geek squad.
1022 PST Saturday got same three pages.
I'm still looking at the orbi to printer enterface area in the orbi software side. Remember it did not do this on the ASUS wifi router. Change of configuration was orbi.
Will be checking laptop software. 4 hour wait last time I thought to log in.
- user356Guide
hmmm, orbi is outside my firewall. Cable, modem, eithernet to orbi, orbi out eithernet to fire wall in computer. Laptop entry into system is also outside the firewall. I'd like the main computer as the firewall and orbi password protected to access. Time to test a different configuration?
- CrimpOnGuru - Experienced User
user356 wrote:I get 3 pages printed each week. HP 5200 wireless printer did NOT print this out when connected to previous ASUS wifi router. Problem started with installation of ORBI RB50. How do I stop this useless printout.
Page 1 Get / HTTP/1.1 Host: 192.168.1.7:9100 User-Agent: curl/7.59.0 Accept: */*
Page 2 Head / RTTP/1.1 Host: 192.168.1.7:9100 User-Agent: curl/7.59.0
Page 3 OPTIONS * RTSP/1.0 Cseq: 1 User-Agent: curl/7.59.0
Sorry to be redundant. 192.168.1.7 is the IP address of the printer, correct?
TCP port 9100 is a "raw data" printer port: https://okiprinting-en-gb.custhelp.com/app/answers/detail/a_id/334/~/what-is-port-9100%3F
- trampmastaAspirant
I have the exact same issue. I can disconnect it from wifi but that kind of defeats the purpose of having a printer that connects to the wifi? i am tempted to try a lan connection since it is next to one of my satellites. But as of now ti is still printing these same three pages with the printers ip on one of them. Has there been a solution for this? all FW and what not is up to date. and i have an HP Officejet 5258 and an RBR50 with Armor turned on.
- CrimpOnGuru - Experienced User
I have had an OfficeJet 6100 attached to my Orbi since I purchased the Orbi. It NEVER spits out three pages like this. (Not once) So, this is not an obvious, easy-to-solve issue. It is legitimate to ask whether the printer does this when connected via ethernet as well as WiFi. (Why? Well, it's not supposed to do this in the first place, so we're sort of grasping at straws.)
The key (to me) is that these pages are (a) being generated once a week by the printer itself, and so the question is "Why is it doing this?" and "How do I make it stop?", or (b) some device on the LAN is sending these pages to the printer and we want to know "Which device?" and "How do we make it stop?"
The only way I can think of to nail this down is to record LAN traffic and see if any device is sending packets to port 9100 on the IP of the printer. If it's the Orbi doing this, then complain to Netgear. On the other hand, if it is some other machine, then.......
I cannot even imagine recording an entire week of LAN traffic. (Well, I can, but I'm a nerd.)
- CrimpOnGuru - Experienced User
Oh, my goodness. Please read this post: https://community.netgear.com/t5/Orbi/Printer-spontaneously-prints-when-Netgear-Armor-Security-Scans/m-p/1824982/highlight/false#M75961
Do YOU happen to have activated Bitdefender Armor?
- User_JJAspirant
Have experienced the same unwanted printing. Did not even eject the page from my Epson ET-2650.
I have RBR50 with Netgear Armor (Bitdefender) activated. I would think a better solution exists or fix for Armor than simply deactivating it as some have. This has occured twice so far the last several weeks. Did not have this problem before.
Printed without ejecting the paper:
HEAD / HTTP/1.1
HOST: <my ip of my printer>:9100
User Agent: curl/7.59.0
Accept: */*
OPTIONS * RTSP/1.0
CSeq: 1
User-Agent: curl/7.59.0
GET / HTTP/1.1
Host:<my ip>:9100
User Agent: curl/7.59.0
- CrimpOnGuru - Experienced User
I think we all would agree that the preferred solution is for Netgear to "fix the software". Until they do, however, there appear to be two solutions: (a) waste some paper once a week, or (b) deactivate Armor.
There is probably a lot more discussion on this topic over on the Armor forum: https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor I did not activate Armor, so I do not regularly look at that forum.
- srs51Aspirant
I just posted this, and very soon after found the "UNWANTED PRINTING" topic
I installed my Orbi RBR20 system late last year, and generally like it. No issues, but since moving to the ORBI with 2 satelites there have been multiple ocassions where both of the printers in my network print three single-page copies as follows:
HEAD / HTTP/1.1
Host: 192.168.1.12:9100
User-Agent: curl/7.59.0
Accept: */*
The remainder of each page is blank. The two printers are:
1, an HP laserjet connected to an ORBI satelite using its RJ-45 port and Cat 6 cable; and
2. a Canon MCF color laser printer connected to the Base Station using its RJ-45 port and Cat 6 cable
This never happened until after I started using the ORBI components. I used an Apple Airport Extreme previously.
Has anyone else had a similar experience? If yes, were you able to stop it from happening? Thanks, Steven
At least I am not imagining it! Has anyone figured out what to do other than ask Netgear to address it? Thanks, Steven
- FURRYe38Guru - Experienced User
Also as a suggested work around until Armor is fixed, use other alternative means to connect to the printer. USB or Ethernet maybe available on these printers.
Please continue to post over in the Armor forums.
Thank you.
- Joi007Tutor
Reading through the threads about this odd problem it seems to me that this issue happens most on the ORBI system? Does anyone else agree?
- CarlosamAspirantI have two new wireless HP printers, OJ7740 and LJ148. Since installed Orbi (security activated), I get 3 pages printed per unit every day. Total waste of paper. Any fix?
- larryindublinLuminary
Carlosam wrote:
I have two new wireless HP printers, OJ7740 and LJ148. Since installed Orbi (security activated), I get 3 pages printed per unit every day. Total waste of paper. Any fix?I had the problem for months with my HP Color Laserjet. It resolved after a printer firmware upgrade and also I am running my RBK53 set on latest 2.5.1.16... Printer is still on wifi and still running armor.
While Netgear searches for a way to make the Armor security scan not trigger unwanted prints from networked printers, those of you with HP printers may be able to disable Web Services to stop the prints (I do not use Armor and have not verified this solution):
- Instructions are here: https://support.hp.com/in-en/document/c04808536
- HP community thread that refers to this technique: https://h30434.www3.hp.com/t5/Inkjet-Printing/Unrequested-prints-almost-every-night/m-p/7311612#M830643
The HP Web Services feature allows you to email yourself or use Google Cloud Printing on your HP printer. If you don't use these features then you can safely turn it off and see if this resolves your unwanted prints.
- FURRYe38Guru - Experienced User
Factory reset the RBR and walk thru the setup wizard. When completed, do not enable Armor. Should fix your issue.
Carlosam wrote:
I have two new wireless HP printers, OJ7740 and LJ148. Since installed Orbi (security activated), I get 3 pages printed per unit every day. Total waste of paper. Any fix?
- Retired_Member
Registered to let others know I have/had the same issue with my Brother printer and Orbi RBR20 (router) and two satellites. I originally had RBR20 with one satellite running V2.3.5.26 firmware and did not experience this issue at all. However, I upgraded my system and added a new satellite last week. In the process, it upgraded the firmware to the latest (not sure which one) at which point it randomly popped out three pages with the codes on them. I thought my internet speeds were not as good on the latest firmware so I downgraded back to V2.3.5.26. I haven't had the issue yet, BUT I will monitor it for a few more days; I think it happened to one of the posters once a week. I have Armor enabled right now.
- Milo8Aspirant
I recieve 3 nearly blank pages with text like:
HEAD \. HTTP/1.1
Host: 192.168.1.20:9100
User-Agent: curl/7.59.0
Accept: */*
This only began recently.
My printer is a Brother HL-3180CDW
- JshimkoAspirant
Keep getting automatic unwanted printing on my wireless Brother 22700 printer. two to three sheets per print. with the following test
GET / HTTP/1.1
Host: 192.xxx.x.x
User - Agent cur1/7.59.0
Accept: */*
- larryindublinLuminary
Jshimko wrote:Keep getting automatic unwanted printing on my wireless Brother 22700 printer. two to three sheets per print. with the following test
GET / HTTP/1.1
Host: 192.xxx.x.x
User - Agent cur1/7.59.0
Accept: */*
In my experience with the same issue (but an HP Color Laserjet) I found that it stopped happening when I upgraded the firmware on the printer. I also try to run the latest firmware on my router as well.