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bogdanpavlov's avatar
bogdanpavlov
Aspirant
Jul 10, 2016

Admin Password Doesn't Work for USB readyshare drive

Admin login/password is denied when accessing a hard drive connected to the modem via USB that was read/write protected in routerlogin.net.

 

If the drive is not protected, no problem accessing via readyshare from local network, and even from Internet!

 

But the admin login/password don't work if the drive is proteted.

 

I exhausted all options. Followed manual, restarted, changed password, researched the topic online. Seems to be a bug. Modem is C3000. LaCie 8 TB USB HDD.

 

Does anyone know a solution? Thanks.

 

 

55 Replies

  • Eventually got it with registry change:

     

    Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanWorkstation\Parameters

     

    CHANGE ----->    AllowInsecureGuestAuth from 0 to 1

    • schumaku's avatar
      schumaku
      Guru - Experienced User

      interestica wrote:

      Eventually got it with registry change:

      Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanWorkstation\Parameters

      CHANGE ----->    AllowInsecureGuestAuth from 0 to 1


      This does allow the client using a non-authenticated access, so called guest access. How shall this fix the _authenticated_ access using the admin (not as per the subject Admin) username?

  • Same issue, but I don't see any solutions yet. Curious if someone found a workaround.

    • TxB0y's avatar
      TxB0y
      Initiate

      Change the password once more.  After you have deployed readyshared device.

      • JohnKn13's avatar
        JohnKn13
        Aspirant
        I've tried everything in this post. None of these solutions work to access a password protected folder.
  • 1058 firmware and can't seem to get readyshare to work properly at all.

    Windows can map the USB hard drive and show the storage space.

    I can access it through FTP. But something isn't working properly and won't allow me to map network drive on windows 10.

    I've tried router credentials and windows credentials when mapping the drive in windows.

    I think I'll try an older firmware. I just bought this router and it had 1058 installed.

    My previous router was r7000 and network USB drive worked.

    • Lanoo's avatar
      Lanoo
      Aspirant

      Downgrading to 1052 firmware on R9000 allowed me to open USB hard drive folders without password. But, I tried to put a password requirement for root of the drive and I can't open it from windows 10.

      Android phone lets me access root with password.

      What's going on here?

       

      Router configuration:

      Readyshare

      \\readyshare\HDD

       

      Steps I take on windows: 

      map drive

      \\readyshare\HDD

      router admin and pass I set.

       

      On the phone:

      I use MIX app from XDA dev

      smb://router ip address

      router admin and pass I set.

  • I just try the username as "Admin" and the default password (I haven't changed) and resolve this problem

    • Phclem's avatar
      Phclem
      Initiate
      I had the same problem on my R7000, where I had set the admin password using some special characters ($). After several changes, I noticed that the readyshare mapping is rejected if my password contains the $ sign, but works fine if the admin password is "less sophisticated" ! Hope this will help some others ...
      • najevi's avatar
        najevi
        Aspirant

        Phclem wrote:
        I had the same problem on my R7000, where I had set the admin password using some special characters ($). After several changes, I noticed that the readyshare mapping is rejected if my password contains the $ sign, but works fine if the admin password is "less sophisticated" ! Hope this will help some others ...

        I agree. Alphanumeric passwords {i.e. limited to: a-zA-Z0-9} appear to be successful but any password made more secure {eg. by using: ~!@#$$%^&*()_ } are successful only when accessing the NETGEAR Web-based Router Configuration Utility but not succesful when accessing a \\readyshare network folder that has been secured with "admin" access controls.

         

        • Incidentally. I did test the sequence where a plain alphanumeric {admin, password} pair is first used successfully and only then change to a more secure {admin, pa$$word} pair using a special character however, each time a special character is introduced to the admin password any subsequent access from Windows 10 file explorer to a readyshare network folder fails to recognize the more $ecure pas$word.

         


        Help Center quote:
        Available Network Folders Table

         

        This table shows all the Network Folders currently available and configured on the Router:

        • Folder Name : Full path of the used by the Network Folder
        • Volume Name : Volume name from the storage device (either USB drive or HDD)
        • Total/Free Space : Shows the current utilisation of the storage device
        • Share Name : The Name shown in the Router Web GUI can either be clicked to immediately access the storage or can be entered into a web browser e.g //readyshare/photos. If 'Not Shared' is shown then the default share has been deleted and no other share for the root folder exists.
        • Read/Write Access : Shows the permissions/access controls on the Network Folder:
          • All - no password allows all users to access the Network Folder
          • admin will prompt for users to provide the same username and password used to access the Router Web GUI

        bold underline added

         

        If this bug is to be fixed then please let the fix involve specifying a {username, password} pair for readyshare that is different than that required for the admin account for the NETGEAR Web-based Router Configuration Utility. Sharing these admin credentials with LAN users (who understandably require shared folder access) is a gratuitous invitation for curious local network users to go poking around the router configuration utility and potentially meddle with critical router functionality/security.

        Even better would be for the "admin" username to be user customizable. After all, who is going to think of trying to hack your router secured using something like "ScoobyDoo" as an admin user name and then, say, "M!cr0$)ft" as your password?


        OS Name: Microsoft Windows 10 Home (64-bit)
        OS Version: 10.0.18362 N/A Build 18362

        Browser Firefox 76.0.1 (64-bit)

        Router Version R8000

        Firmware Version V1.0.4.28_10.1.54

        GUI Language Version V1.0.4.28_2.1.49.1

         

  • Retired_Member's avatar
    Retired_Member

    Try a shorter password. 

  • I have the exact same problem, I can access folders without password protection enabled, but as soon as i enable password protection read/write I'm unable.

     

    Even if i have password protection on and try to access the folders LOCALLY, i'm unable to because it won't accept my login credentials.

    I assume the username should be "admin" and password my Routers login password.

     

    Thanks in advance.

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi Raiden64,

       

      1. What is the model number and firmware version of your device?

      2. Have you tried using another storage device (another HDD, flash drive)?

      3. Does the issue persist if you access it using another device?

       

      Regards,

       

      Dexter

      Community Team

       

      • Raiden64's avatar
        Raiden64
        Aspirant

        Thanks for your reply, and sorry to Hijack this thread.

         

        I have a video I recorded showing my problem.

        https://www.youtube.com/watch?v=SVVpriZnPAg&feature=youtu.be

         

        If I have a folder with "Admin" enabled like shown in the video I can't access it from any device including Netgear genie from my iPhone, even with the correct login info.

        If I try accessing it from my iPhone with Netgear genie, I get RED text saying "permission Denied"

        I can however access it from the FTP in the browser from my Desktop PC (local machine) with the Router login information.

        As shown here:   https://youtu.be/V2gZaohceSU

         

        I have also tried my Computer login info when trying to access it locally on my Machine, still didn't work.

         

        I have a Nighthawk R8500 with the latest firmware Firmware Version
        V1.0.2.64_1.0.62

         

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi bogdanpavlov,

       

      I have sent you a message. Please check your inbox.

       

      Regards,

       

      Dexter

      Community Team

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi bogdanpavlov,

     

    I would like to follow up and check if you are still experiencing the issue.

     

    Regards,

     

    Dexter

    Community Team

    • bogdanpavlov's avatar
      bogdanpavlov
      Aspirant

      Thank you so much for following up! :)

       

      1. I will look up and confirm!

      2. Yes, I have another LaCie drive (different model, lower capacity), but it had the same issue.

      3. I did not. I used same computer, but was on a different network (my neighbors).

       

      Essentially the issue is: if I enable password protection for the drive, I can't access it over internet. The little login/password window popps up, but doesn't accept credentials (says they're wrong).

      If I am on the home network though - it accepts the credentials (from the same laptop).

       

      However, if password protection is disabled, I can access the drive even from the internet, using my neighbor's network.

       

      I owe you:

      1. Firmware version

      2. Trying to access the drive using a differnt device

       

      I'm on work trip right now, but will be home over the weekend, and will try again! Thank you for helping me!

      • DexterJB's avatar
        DexterJB
        NETGEAR Moderator

        Hi bogdanpavlov,

         

        Thank you for the update. Please keep us posted.

         

        Regards,

         

        Dexter

        Community Team

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi bogdanpavlov,

     

    1. What is the firmware version of the device?

    2. Have you tried using another storage device (another external HDD, flash drive)?

    3. Have you tried accessing the drive using another device (another computer)?

     

    Regards,

     

    Dexter

    Community Team