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Forum Discussion
TonyPHX
Apr 18, 2017Guide
Genie App says remote access not supported for my router?
I have an R9000 X10 and in many documents it says that Genie should be able to support remote access for this router. Yet, the Genie app (latest version) on iPhone says my router does not support remote management via Genie.
Anyone know any better?
Hi dereksoderquist,
Yes, the WNDR3400v2 does support the NETGEAR Genie app but is not among the supported devices for the Remote Login feature. The link below indicates the supported models.
http://kb.netgear.com/app/answers/detail/a_id/26109
Regards,
Dexter
Community Team
30 Replies
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- TonyPHXGuide
Never mind. Uninstalled Genie, rebooted phone and router...reinstalled Genie. Totally different experience. : )
- ElaineMNETGEAR Employee Retired
Is it working now?
- TonyPHXGuide
Yes, all working now, perfect!
- Redtulips7Luminary
What do you mean by remote access? Beyond WiFi range? I am only capable of accessing Router through Genie App with my Note 5(Android 7.0) while in the WiFi range!!!!!!
- TonyPHXGuide
By remote I just mean remote via Genie. The "remote access" url also works, but I was trying to make the Genie app work right from outside of my network. And of course I wanted to add the Alexa skill for Netgear. Very cool. : )
- mwseymourAspirantHi Dexter, thanks for the reply. I did fill in the model no and I noticed it kept getting erased in the field box provided.
Here it is: Netgear N600 DGND3700v2
Regards.