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Forum Discussion
RBR760 with firmware v6.3.8.5_1.4.80
Exact same issue here, using RBR760 with firmware v6.3.8.5_1.4.80
terrible muisance!
7 Replies
Just to provide some feedback: firmware 6.3.8.11 has not resolved my issue of occasionally loosing configuration on reboot.
And Netgear support have not been able to restore my SPC functionality so far, despite spending lost of hours troubleshooting and lots of chats and phone calls.
They are currently in the process of refunding the paid SPC subscription, not really the solution I hoped for.
Thank you for letting us know.
You may need to find an alternative for your needs.
Good Luck.
Going for an alternative indeed: just ordered a Firewalla purple SE to get the SPC functionality I need (+much more I guess...) And will use the Netgear devices as Access Point only.
Let's see how that works out!
Since I installed 6.3.8.11 I have not been able to activate parental controls (with paid subscription !) anymore.
”Activation failed. Please try again later”
Had similar issues before with older firmware, which i was able to work around with factory resets. I have done 4 factory resets now, newly configuring everything from scratch. Also tried uninstalling and reinstalling the app in between. No luck…
Any suggestions on that issue?
Starting to get a little frustrated here…
Please make contact with NG support regarding subscription issues. All that is beyond forum help.
Updated firmware manually. It usually took a few weeks for the issue to appear. I will report back with results in 3 weeks or so. Thanks!
