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kingjh2's avatar
kingjh2
Follower
Nov 16, 2025

Netgear Orbi 970 wired backhaul issues

I have a Netgear Orbi 970 series with one router and two satellites. I had my satellites connected using 10g port via CAT 6A to XS508M switch and then to the router to the 10g lan port. The router would reboot randomly to where I had the original router RMA'd, but the current router has the same issues. Netgear support requested that I disconnect the wired backhaul and just use wireless backhaul to test the theory of a broadcast storm on the switch causing the issue. It's been 2 days so far with no issues, but I have seen the router up for 8 days in it's previous configuration so will continue to monitor. If the issue does not reappear using wireless backhaul I was going to clear the mac address table in the switch by disconnecting power for a bit and then connect router, sat 1, and sat 2 one at a time. All gear is on an UPS.

 

Anyone else have issues using unmanaged switch for wired backhaul? Any recommendations?

1 Reply

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    kingjh2 wrote:

    Any recommendations?

    I suggest starting by using the wired backhaul only between the router and the most distant satellite (leaving the other using wireless backhaul).  Then maybe repeat that test with only the closer satelite using the wired backhaul.