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Forum Discussion
No internet on Guest Network Orbi 970
Hi,
I recently purchased 2 pack Orbi 970, To be used as Network extender.
basically after setting up the guest network, I tried to log in, but once logged in, i get a notification guest network has no internet access, both of the other 2 networks IOT and std wifi network work fine, just no internet access on guest network.
I have read many posts but no real solution, or what the problem is. I haven't updated the firmware either since purchasing, as I can't find the latest firmware update for UK, only Nort America, which is like V12 and mine is V9.
Does anyone have a fix for the guest network no internet access.
20 Replies
Is this system in 'Router mode' or 'Access Point mode'?
Currently in router mode, with DHCP disabled, as my ISP router assigning IP address.
I fear that cannot work. The modern Orbi series expects devices on the Guest WiFi network to have IP addresses in a different IP subnet than the primary and IoT networks. The DHCP request made by devices connected to the Guest WiFi will not be transmitted through the WAN interface.
A quick check would be to look at the Attached devices display and see what IP address is assigned to devices connected to the Guest WiFi network.
FW for the EU region is on the horizon. If all goes well.
Brand and model# of the ISP modem or ONT that the RBR is connected too?
Are you getting any Guest Network connection from the RBR with out the RBS being connected?
How is the RBS connected to the RBR? Wireless or Ethernet?
What brand and model# devices are you connecting to the Guest Network?
What channels are you using on the RBR for 2.4 and 5Ghz?
Guest Network is working for me, however I'm in the NA region and my system is in AP Mode.
