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Forum Discussion
NickR40
Sep 18, 2019Guide
RAX80 recalls previous settings after factory reset
I have been trying to reconfigure my RAX80 router however each time I make a configuration change that requires a reboot, the router boots back to its previous configuration.
I went to the Backup menu and clicked on the Erase button however this does not seem to work either.
I then learnt about the 30:30:30 reset rule which I performed and happily it rebooted into a seemingly new instance. However once again as soon as i made a change requiring a reboot, it reverts back to the previous settings. It brings back old passwords, wifi settings the lot.
I have been at this for almost 3 days now and at the point of despair. If anyone knows how to get round this that would be superb.
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What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.