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Forum Discussion
AX4200 Limits
I have an AX4200 with one satellite. Only my download light is on. I am no longer able to consistently stream Amazon Music on multiple speakers. I have a 1 GIG download, but 50 WIFI devices connected.
Has the system malfunctioned?
Is it practical to run 50+ devices without dropping packets?
Do I need to upgrade to a newer model?
4 Replies
Your logs look like you have line issues. But we can't tell you to high/low/or just errors in the line without the cable connections page.
Thank you. I have cycled the router/modem as indicated. WIFI speed consistently drops from 650 to 200 which correlates to drop of streaming music. Please see below.
Please include the data on the page farther down the Cable Connections page.
Any Criticals, Errors or Warnings seen in the event logs needs to be reviewed and resolved by the ISP. Indicates a signal issue on the ISP line up to the modem.
FW level is good and current for both CBR and RBS. Do not let the RBS be updated beyond v4.
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-routerHas a power off for 1 minute then back ON with the ISP modem and router and satellite(s) been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.All the LEDs should be ON in front on the CBR750. Check the user manual for LED behavior information as well.
