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Forum Discussion

Initiate

Aug 16, 2016

Internet connection drops out, but signal strength remains strong, still connected to router - C3000

Recently bought C3000 Cable Gateway (Time Warner ISP) have changed my router name, password, and channel, but otherwise using default settings. I've reached out to Time Warner to trouble shooting, bu...

Initiate

Aug 19, 2016

Only drops out on wireless. Wired connection still works

DarrenM
Sr. NETGEAR Moderator
Aug 23, 2016
Hello jpett

I would try to change the wireless channel see if that improves the performance. Also you may want to test 1 device at a time on the wireless to see if a certain device being connected is crashing the wifi.

DarrenM