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Forum Discussion
denny1514
Feb 21, 2013Follower
New A6200 doesn't connect after restart.
Hi Guys,
Having issue with A6200 not connecting after restart, i have to take it out and plug it back up then it reads it. Is this normal or is there a fix for this?
thanks in advance
59 Replies
- bradbortAspirantDowngrading to .18 worked for me as well. Unfortunately, I now lose beamforming. Drag. Any idea when netgear will update their "new" driver to work? Any idea when they will actually train their tech support folks so that they can respond intelligently when folks call/email/post about these "known" bugs?
- Mark_KTutorAll,
You must register this issue with Netgear Support.
They have no idea that there is an issue with this f/w and therefore will not fix it.
Please please register now!!!!!!!!!!!!!!!!!!!!!!!!!! - Retired_MemberCheck your USB3 port drivers for a update. Some USB3 ports do not work correctly until PC is completely booted up which might be causing the problem. I've seen this on two PC's so far.
I use a wireless key board on a desktop and it will not let me into Bios setup by hitting Delete Key when booting PC using USB3 port. It does however work when using USB2 port. After boot up the usb3 works fine. If I didn't try to enter Bios setup I never would had notice it.
When trying to use a usb3 port to reimage a different PC the image files are not found when drive is in USB3 but are found using USB2. The drive is a USB3 device which does work when PC is running Win 7. The backup image was written to it using WIN 7 backup.
May or may not be the problem but interesting anyway. - Mark_KTutorthe problem is on using a usb 2.0 port
- Retired_MemberMy mistake Sorry, I didn't see that info in the entire thread and I assumed (My Bad) that anyone purchasing the A6200 would had expected to connect above 300 which requires a USB3. System Requirements Available USB 1.1 or USB 2.0 slot Data throughput may also be limited by the product’s interface, e.g. to less than 480 Mbps for a USB 2.0 interface. The product description at best is Quite lame for what it doesn't say.
- bradbortAspirantI've gotten to second or third level tech support on this. They gave me a "debug" driver that seems to solve the problem. Unfortunately, its not released, and does not include the full software implementation. They sent me the latter several times, and it never worked (same issue with having to reset the usb port every reboot). They left me with the impression that they really did not know what issue was causing the problem, and it was just random luck that the "debug driver) worked.
My experience with netgear is that when their stuff works, its absolutely great. The new R7000 router is a case in point. If, however, you need tech support, may the lord have mercy on your soul. I've never had a good experience with them. - Mark_KTutorI am still on an old version of the FW as it fixes the issue but we lose Beamforming.
Did they say they were going to release the version they gave you as a new FW release? - bradbortAspirantHard to tell. They seem really confused. Eventually, I gave up communicating with them, because the debug driver they gave me worked, and they were acting like the gang that could not shoot straight with every "english as a second language" communication.
- Retired_MemberRegarding Beamforming,
It's my understanding there are two levels of it, if you will of Beamforming and the Netgear client + version is the one which was lost with driver rollback? And the 11Ac version is router based and only requires a 5g AC client?
With the loss 0f Netgears + Driver based client version did you see a drop in signal level? - IRQAspirant
bradbort wrote: Hard to tell. They seem really confused. Eventually, I gave up communicating with them, because the debug driver they gave me worked, and they were acting like the gang that could not shoot straight with every "english as a second language" communication.
Is this debug driver for Windows 7? I'm experiencing huge problems with the A6200 (frequent disconnects, especially when copying files to/from my NAS) on Windows 7 x64. I've pretty much tried all solutions suggested here, such as updating USB drivers, disabling power management, downgrading to v1.0.0.18, but none of them helped.
Currently, I'm not even able to copy more than a couple of gigabytes without having a disconnect, which obviously causes the copy operation to abort. This renders the adapter completely useless. If this debug driver is for Windows 7, is there any chance you might be able make it available to me?