EX6100 Cannot connect to the internet - help please

I have exactly the same problem. I can access the EX6100 from a wifi device and examine its status but its IP address is nothing like what I have on my subnet. Gateway and DNS both show 0.0.0.0. Any device connecting via the EX6100 cannot access the internet. My router can "see" the EX6100 and appears to have allocated an IP address but claims it is "not connected". Wierd. Please help.

Hi,

It clearly indicates that your extender is not properly communicating with the router and that is the reason you are facing this issue.
You can follow the following steps
- Do a hard reset to the extender for one minute
- Power cycled the extender for one minute
- Then you will be able to see the WIFI extender network name as 2.4Netgear_Ext
- You have to connect to the extender name
- It will show connected but no internet access
- Then open a page and go to www.mywifiext.net
- It will show the list of network name
- Select your network name
- Then hit continue
- Please make note of the security option
- If your security option is WEP you have to enter the password next to Key 1 and not next to passphrase
- Then click next
- you will be taken to the next page
- Here select use the same network name for 2.4GHZ ext
- Dont configure the 5GHZ network...The reason is 5GHZ network will not be listed in all the devices
- Then you will be taken to the final page you are one step ahead of connecting to the extender network
- Leave this page open or you can minimize it
- Now go to the WIFI network and click on your network name_2.4 EXT and enter the password and connect it
- Then you can go to the final page you are one step ahead of connecting to the internet
- In that page at the bottom you can click on my devices are connected to internet
- Select it and click next
- You will get a message Successfully connected or a blank page
- Dont worry that you are getting a blank page...Close the window and open it again you will be able to go online
- Place the extender half way from the router to get the maximum signal...

That procedure didn't solve the problem.
Windows still shows: Currently connected to ...2GEXT - No Internet access.

Which network you have tried...2.4 GHZ or 5GHZ...Is your router a dual band router?

karthick1999 wrote:
Which network you have tried...2.4 GHZ or 5GHZ...Is your router a dual band router?

I am having the same problem. I have a single band router, 2.4 GHz

I hope the you are connecting the 2.4GHZ network of the extender to the 2.54 GHZ network of the router...

Something is wrong with how the extender is provided access to the router's network during the initial set up. I think there's an issue with the automatically assigned IP or MAC address. After you set up the network with the genie and get to where you can connect to the extended network but don't have internet access, you can fix the issue by unplugging both the router and the extender, plugging the extender in and letting it power up, and then plugging the router back in and letting it boot back up. Once the router begins broadcasting again, the address conflict is automatically resolved, and your network extender should function properly. Keep in mind that you will likely have to complete this process again if you unplug the extender to move it or use the outlet temporarily, or if your extender loses power for some reason. Hope this helps, and sorry for the delayed reply. I just bought one of these today and had this issue, and I found this unresolved thread while looking for a solution and wanted to tie it up.