WN2000RPT - Internet Access Keeps Dropping

Problem solved!
Thanx to Netgear support.

It was not so difficult when you know how to do.

Go to a computer shop and buy new equipment. In my case an ASUS RT-N56U.
I replaced my WNR3500L with the new ASUS router. Installed DD-WRT on the WNR3500L and configured it as a (in my case) Client Bridge. Replaced the WN2000RPT with my "new" bridge.
Then finaly: Problem solved.
The WN200RPT can you put in a trash can or a dark closet. (The closet if you think that Netgear will solve the problem some day.)

Ok, I will be honest.
Netgear support confirms stability problems with the WN2000RPT.
They told me: "A product that I think is more stable is wn3000rp".
Do they think I will buy a WN3000RP when they can't solve the problem with the WN2000RPT?

did two things and it worked again

went into configuration for extender and changed security to wpa-psk + wpa2-psk (bottom one) it had been wpa tkip which was set from the wizard, the router seems to be both g & n, which was noted n another thread

before that i went to my primary router (actiontec) and restricted the dhcp range and set up the extended with a static ip (252) outside of the dynamic range

Figured I would add to post.
I have a netgear router WDR3700 and a WN2000RPT. The connection is great until I attempt to connect my iPhone or iPad to it. As soon as I try to connect to the extender, it turns red. Both the iPhone and iPad connect to the main router fine but knock the extender offline as soon as I attempt to connect to it. I am on the latest firmware. Has anyone received a resolution to this problem?

STILL NO REPLY?! Netgear, show that you at least acknowledge the existence of your customers!

My extender now drops connection within a couple of minutes of connecting to the router. Have tried every channel and channel width and NOTHING solves this issue!

I have had this issue for months. It has been so irritating that I figured I must have done something wrong. I have reset my router more times than I can count and tried every setting under the sun. I finally looked on the Netgear forums and found this thread. I can not believe so many are having this issue and it is not being addressed by NetGear. If a resolution is not forthcoming ASAP from NetGear, I will purchase another Router and another repeater. Then NetGear will go the way other bad vendors have treated me, to the garbage never to purchase from them again!

ansch07780 wrote:

I have had this issue for months. It has been so irritating that I figured I must have done something wrong. I have reset my router more times than I can count and tried every setting under the sun. I finally looked on the Netgear forums and found this thread. I can not believe so many are having this issue and it is not being addressed by NetGear. If a resolution is not forthcoming ASAP from NetGear, I will purchase another Router and another repeater. Then NetGear will go the way other bad vendors have treated me, to the garbage never to purchase from them again!

I have bought Netgear supplies for ALOT of money for companies I have worked on. But this complete lack of customer service oriented thinking is hollowing out the trust I had in Netgear.

It's a shame when customer support just doesn't get it. Either Negear goes official and appologises for releasing a faulty product and reveals the issues behind the fault and how they will compansate all the people who bought the product, which will of course cost Netgear some money. Or they keep quiet and by doing that make every customer affected by this problem feel like they are dumb since "there can't possibly be an issue this big if Netgear doesn't make any offficial announcements about it, right?"...

If it would have passed one week and there were no word I could understand that they were working hard at trying to verify the issue to make a statement. But it's been over a YEAR. The first post ion this thread was posted on November 9th, 2010, 03:05 PM. That Netgear are still sitting scratching their heads trying to come up with a official statement regarding this issue is something I have a hard time believing.

I have the same issue and its a joke. I found this thread from Googling.

Serious Netcomm. This issues has been around for a while and my Extender is decreasing in value and I will be buying another brand if this is not fixed and recommend to everyone not to buy Netcomm products.

I have 2 issues.

1) The drop outs as above
2) The SSID disappears for the "Australia" region. I can see my other routers and my neighbours and adjusting it too another region allows me to see my own however this prevents my interenet to connect.

I wish a fix is available as I use to love this router.

I have a solution.

Step 1. Go to store and buy another vendors product. I'm sure any will do but I chose an Apple Airport Extreme as I have predominantly apple gear apart from one linux server.
Step 2. Replace the WN2000RPT and spend a weekend trying unsuccessfully to get WDS to work with the WNDR3700.
Step 3. Buy another 802.11 device from the same vendor after making sure that it has the capability to extend an existing network. In my case I bought an Airport Express.
Step 4. Replace the WNDR3700 with the Airport Express
Step 5. Turn on all the Apple devices and watch them all just work (well maybe not quite as easily as that as I still needed to configure the network, but it only took about an hour and most of that was setting up the mac address security)
Step 6. Toss the WN2000RPT in the garbage.
Step 7. (Optional) Plug the WNDR3700 into a port on the Airport Extreme and configure it as an access node with a different SSID to use as a guest network.

Problem Solved!

I have installed quite a few of these for clients and had no problems with the routers, and to this day they are working flawlessly. So I decided to get one for myself based on the positive experiences with my client installs.

As with everyone in this forum thread I have issues with this router dropping the connection every hour or so. I have tried every helpful suggestion and still the problem continues. I have never come across anything like this in my years providing IT support and service, and I'm at an end to what to do.

The setup I have is:
1 x Netgear CG3100 Wireless Cable Voice Gateway
1 x Netgear WN2000RPT Universal WiFi Range Extender

I would like to see some Netgear reps reply to people in this forum, it seems that they are keeping quiet. Why? Also, like others with this issue I think it might be a firmware issue, it would be good to hear from Netgear if they are working on a firmware fix for this, and if they are I would not mind being a firmware tester.

Cheers

Anthony

I have fixed the issue.

This is what I did and its possiable either/all contributed to it.

Firstly I backdated the firmware to 1.0.0.2 and reset - http://tinyurl.com/7feemjh

I reset my wifi names on both Wn2000rpt and my belkim to names and numbers only. I removed spaces and underscores.

I moved my Netcomm router so the signal strength maintained above 50%.

The router has a constant red light (flaw from the original firmware) on but the signal strenth and no drop outs after 2 days. Whereas it was so consistent before.

Give it a try and let me know if this works for you.