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Firmware update email
I received an email to update my firmware. When I went into the Admin section of my Netgear Genie to check for new firmware there was no firmware available. I would suggest to anyone who use the Netgear WNR2000 (and most likely other routers) to check manually for an update within your genie. That's the safest and most reliable method in my opinion (novice user). Bob
All firmware updates can also be seen and downloaded from our support site.
Once you have selected your exact model number then click on "Downloads", scroll a little bit to look at the "Firmware and Software Downloads list".
15 Replies
All firmware updates can also be seen and downloaded from our support site.
Once you have selected your exact model number then click on "Downloads", scroll a little bit to look at the "Firmware and Software Downloads list".
ElaineM.
Just curious. Same situation for my R6700 AC1750 Nighthawk, received email notification of new firmware but when I login to my router and click Advanced/Admin/Update to have my router check for the update, it says no update exists. Can download and update but not update via the router update feature. Why?
What's the firmware version installed on your router?
In some cases this happens, because engineers needed to update the linked firmware from the download page and sometimes linking the new firmware may take some time to get updated.
In other words, you may also want to verify the firmware from the support site.
Hi Elaine
My current firmware is V1.0.1.20_10.0.32. The new update is V1.0.1.22.
I would think a better protocol would be to have updates immediately available for the firmware to auto recognize that an update exists rather than email notification. But then, that's something for Netgear to decide.
As an FYI update to my concern, my router's internal auto update feature did "sense" the availability of an updated firmware yesterday. I didn't have to download the firmware myself. Now all is well in the world of Netgear!
Thanks everyone. I do still have this firmware: V1.0.0.66. I will wait and continue to utilize the update within the Genie and wait on the download option that the Netgear community moderator recommended. I will need to study the exact steps in using the download approach through the Netgear download option.
I tried to follow the directions for this firmware upgrade but ran into an issue when asked "the server....is asking for your user name and password". I don't know what password they are referring to and there is no "forgot password" option. Can't move forward with the upgrade. Can someone point me in the right direction? Thanks.
You are not doing anything wrong it is Netgear issue they were having try now it should be fixed by now.
Thanks for your response William10A. Unfortunately, the issue is still there. Will try again tomorrow,