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Unable to Login to Netgear Nighthawk App Using iPhone
I am currently unable to login to my Netgear Nighthaw app via my iPhone. Firmware up to date and had already uninstalled/installed Netgear app.v Router is working fine and am able to log-in using my desktop but keep getting the message "WiFi Not Detected" when using my phone app. Router not in AP mode and "Local Network" is enabled. When I try again, the "Logon timed out, please try again" appears.
This has been going on for 2 weeks now.
Any helpful suggestions will be very much appreciated.
I was able to fix the issue by doing a factory reset of my Netgear Nighthawk R7960P router.
Here's what I did:
1. Uninstall my Nighthawk app
2. Factory reset of my router
3. Reinstall the Nighthawk app
Hope this helps. Thanks to everyone who responded.
15 Replies
Im getting the same thing, di you get it to work?
Negative. It would work for about an hour after I reboot my router (R7960P) but would stop working again after that.
Hi,
I am using iPhone too, have you updated the Nighthawk app today? They recently released a new version that metions bug fixed and some. Hope that can help
Thanks, yes Im on the current version.
Something seems to have broken the iPhone app. Lots of reports around here. Try the "apps" section.
It isn't clear if it is something that Apple did or if it is Netgear being slow to catch up with things.
I was able to fix the issue by doing a factory reset of my Netgear Nighthawk R7960P router.
Here's what I did:
1. Uninstall my Nighthawk app
2. Factory reset of my router
3. Reinstall the Nighthawk app
Hope this helps. Thanks to everyone who responded.
Thanks. Did you reapply the current firmware?
Yes, the firmware updated automatically when I did the factory reset, which was the same firmware that I had.
I am having the same problem - unable to login to Netgear Nighthawk App using my iphone. But was unsure about doing a factory reset of my router for fear it would create more problems. By resetting to factory defaults does that create any issues?
I would not do that, I dont think it would help. I be;eive it to be a firmware problem with the router.
