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Forum Discussion
Anti-virus detects malware in Readycloudsetup.exe - W32.Malware.Gen
The first time I tried to run readycloudsetup.exe my PC refused to execute. Ran the diagnostics and Microsoft stated that it was incompatable with my intel system and would only run on an AMD. Rebooted and tried again. This time my antivirus detected an infection in the Readycloudsetup.exe file and refused to allow it to execute. It says it is infected with W32.Malware.Gen What is the deal? I downloaded this from the Netgear website. I did rename one to see if I had the a windows bug that does not run any file with "setup" in the name. That explains the one entry with the different name.
Based on this, it would appear that readycloud and maybe Netgear is hacked. I totally understand that this could be a false alarm. It happens. But I can't trust this software at this ponit. Can I just skip the readycloud and use this as attached storage for backup over ethernet? Other postings suggest that this will not run over ethernet and that I have to string a USB line to the PC. Not what I had planned. I just want to save copies of three hard drives and don't want the consumer dumbed-down music server crap that this seems to be aimed at.
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- Netgear support cannot be accessed. PC reports the site has malware and cannot be
Accessed. HELPI have problems with neither. This could suggest that it is your computer that has been compromised and is now giving false virus indications.
Sounds like it's probably a false positive with the anti-malware software on your PC. It seems sometimes they don't do a good job of telling the difference between what's malware and what isn't. Usually this is solved by a definition update for the anti-malware software.
You don't need ReadyCloud to set up the NAS. Just navigate to https://nasipaddress/admin
You should report the malware detection to WebRoot as well.
JPra wrote:
Other postings suggest that this will not run over ethernet and that I have to string a USB line to the PC.
What postings? That is totally wrong, and in fact you cannot access the NAS over USB - ethernet is the only option for that.
As I said on your other thread, ReadyCloud is an optional service that you do not have to enable it (and it is currently disabled on my ReadyNAS).
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