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Forum Discussion
Solved
Cloud can not discover device
Having my RN10400 for about a year now and had no problems to use it as a storage for home network. Now I truying to set up cloud permissions for users, but following steps described in manual I get ...
Yurik1,
You should be able to connect your ReadyNAS to ReadyCLOUD now.
At http://readycloud.netgear.com/ have you signed into your account (top right of page)
Hi,
Just sent logs
Yes I signed to readycloud.netgear.com
Logs were sent
Yurik1 wrote:
Just sent logs to community@netgear.com
Then you sent them to the wrong place. Read the instructions here: http://kb.netgear.com/app/answers/detail/a_id/21543/~/how-do-i-send-all-logs-to-a-readynas-forum-moderator
Include "Attn: mdgm" in the subject line, and put a link to this thread in the body of the email.
Just done it
Yurik1, the DNS addresses for Google are 8.8.8.8 and 8.8.4.4
You put in 8.8.8.4 as the secondary DNS.
Also I see you have some proxy settings for ReadyCLOUD configured incorrectly. Do you have a proxy on your network? You put in some proxy settings and specified the I.P. address of your router as the port which is clearly wrong.
SERGIO_SERRA your issue is very different. On your NAS a MAC address is showing as the serial number.
Yurik1,
You should be able to connect your ReadyNAS to ReadyCLOUD now.Uuuhuuu,
Cloud cervices available. Geat!
Thank you so much!
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