NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

claasse4's avatar
claasse4
Aspirant
Oct 22, 2016

Microsoft .NET error after update ReadyCloud client /RN102 6.60 OS

After updating my ReadyCloud client software (to v1.13) or the RN102 firmware (to 6.60) I suddenly experience a .NET-error blocking the (proper) use of IE/Chrome.

 

DotNetErrorReadyNAS.PNG

 

Any idea (running Win10 on Dell InspironOne2310)?

Coen

 

10 Replies

Replies have been turned off for this discussion
  • Update:

    - issue was not the RN102 new OS6.60

    - Recovered PC to earlier date (.NET-error disappeared)

    - Re-installed ReadyCloud Desktop (.NET-error still gone ...)

    Hence all OK again (pity it happened).

    Coen

  • On a Windows 10 Laptop I to have the same problem.

     

    I have uninstalled and removed all c:/users/AppData and reinstalled from the Portal but still that same error. so I can't access any of my Readynas devices.

    • FramerV's avatar
      FramerV
      NETGEAR Employee Retired

      Hi clinford,

       

      claasse4 I think experienced issues regarding the usage of the browser itself and not just the access of the ReadyNAS devices.

       

      Just to clear it out, do you have any issues using your browser other than accessing the ReadyNAS? Can you also post a screenshot of the error that you are getting?

       

       

      Regards,

  • Retired_Member's avatar
    Retired_Member

    Hello claasse4

    This error means the client can not download new installer from readycloud server,ReadyCLOUD engineering added new error handling in ReadyCLOUD client for this issue and they will release new version in the near feature.

    can you please do something on your Windows computer to see if it can fix the issue?

    ***change DNS to 8.8.8.8 on your Windows computer

    ***disable firewall

     

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More