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Forum Discussion
robrub
Feb 21, 2015Tutor
ReadyCloud connect problem after Netgear takes control
Hi I had several problems with 6.2.2. and 6.2.3 betas and on 2 occasions the Netgear helpline took control of my RN312. After both distant controls, I lost my connection to ReadyCloud. I had to ca...
rovingmedic
Feb 23, 2015Tutor
@Eskender,
Yes, once I reconfigured the static IP and DNS settings everything worked as expected again. It took me a while to learn all these details during my initial setup phase.
@robrub
Thanks for the insight. I wasn't aware that device ID and NAS name were 2 different tags.
Yes, once I reconfigured the static IP and DNS settings everything worked as expected again. It took me a while to learn all these details during my initial setup phase.
@robrub
Thanks for the insight. I wasn't aware that device ID and NAS name were 2 different tags.
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