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Forum Discussion
ReadyCloud connect problem after Netgear takes control
Hi I had several problems with 6.2.2. and 6.2.3 betas and on 2 occasions the Netgear helpline took control of my RN312. After both distant controls, I lost my connection to ReadyCloud. I had to ca...
rovingmedic wrote: @robrub
Thanks for the insight. I wasn't aware that device ID and NAS name were 2 different tags.
You're welcome ;)
For the moment, nobody seems to have reacted and as Netgear helpline had SSH acces to my NAS and corrected my readycloud connection problem, I don't know how the problem was solved (and even if the Device ID had anything to do with it).
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