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Forum Discussion
mixsetup
Nov 27, 2017Aspirant
readycloud does not connect but raidar does
Hi there Well readycloud does not connect but raidar does and I can go through the folders with raidar. It logs in and then just says conneccting and thats where it sits trying to connect. I have ...
mixsetup
Nov 27, 2017Aspirant
Thanks I it has ip address strating with 5
Did notice it says No internet access for the Leaf Network adapter.
I have AVG free,Malwarebytes Pro on my system.
It was working perfectly then the next day just had stopped.
StephenB
Nov 28, 2017Guru - Experienced User
Look on the cloud page of the NAS web ui, and see what status it shows for internet access and the readycloud service.
- mixsetupNov 29, 2017Aspirant
Because it doesn't even show up on the cloud page and says offline usingthe readycloud software on the computer should I just reset back to factory defaults? Do you think that would work at all?
- StephenBDec 03, 2017Guru - Experienced User
Well, I think you should go to the NAS admin web ui directly, and look at the readycloud and internet status on the cloud page (https://nas-ip-address/admin )
- mixsetupDec 03, 2017Aspirant
Thanks on the weekend I backed up everything then reset the NAS and then reinstalled all the software.
It seems to have fixed it now I have to copy all my files back to it.
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