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Forum Discussion
Solved
ReadyNAS 102 - ReayCloud won't turn on.
Dear Support,
I see the old tread: https://community.netgear.com/t5/ReadyCLOUD/ReadyCloud-won-t-turn-on/m-p/1018938#M2041
has been signed as closed.
Why? The problem is not solved.
In the meantime I received the notification of a newer Firmware (6.4.2)
(the ReadyCloud issue was created by the ver. 6.4.1).
But the issue is still exacley the same.
After the .6.4.1 updat:
- all network configuration were messed-up
- the Webpage and Label Serial number didn't match anymore
- the ReadyCloud unable to be turned ON.
I bought your NAS due to the remote access to my files.
Now are already months that you created this problem and you discontinued a service which drove me to buy this device.
I would appreciate if you, after this quite long time, will offer a real solution.
Thanks in advance
Max
You should be able to turn on ReadyCLOUD again now.
6 Replies
Replies have been turned off for this discussion
Max_Maas wrote:
I see the old tread: https://community.netgear.com/t5/ReadyCLOUD/ReadyCloud-won-t-turn-on/m-p/1018938#M2041
has been signed as closed....
Why? The problem is not solved...
It was actually Synergie's thread (though you posted to it) - and the marked solution was for Synergie's problem (which is not the same as yours). You can open a new thread for your problem.
Also this is a community forum, not a Netgear support forum (though several Netgear support people are active here).
Note that ReadyCloud is changing significantly in 6.5.0, you can see the details in the beta thread.
Max_Maas I have sent you another PM.
There is a fix we can apply to systems that run into this issue provided they are running 6.4.2 or later. I have let you know what I need to fix this.Max_Maas I haven't heard back from you yet. Did you get a chance to read my PM?
You should be able to turn on ReadyCLOUD again now.
- Hi Mdgm,
Correct this morning I turned it on with the first shoot.
Thanks for your support.
Max - hi i am having the same problem i click the button to on and it wont turn over
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