NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
wayne2101
Nov 20, 2016Tutor
Unable to Discover Device
I am attempting to connect to my NAS using the Ready CLOUD (RC), however the device cannot be discovered. I have tried the serial number to no avail. RAIDar sees the NAS without an issue. I am us...
- Dec 24, 2016
The problem seemed to have existed in the RNAS Cloud Settings as the Proxy Server Box was ticked. All is working fine now. Thanks for all of your assistance to who guided me in this issue. Happy Christmas.
StephenB
Dec 23, 2016Guru - Experienced User
wayne2101 wrote:
I have changed the IP to 8.8.8.8 and I now have 'Internet Unavailable' with a question mark (cannot attach device, try again later bubble message)
What IP address did you change? 8.8.8.8 is the IP address for google's open DNS server. The idea was to add that to the DNS server configuration on the ReadyNAS.
wayne2101
Dec 24, 2016Tutor
The problem seemed to have existed in the RNAS Cloud Settings as the Proxy Server Box was ticked. All is working fine now. Thanks for all of your assistance to who guided me in this issue. Happy Christmas.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!