4.2.20 [T4] ~ Cacti addon kills https/frontview

Nope didn't get it resolved.
Had to copy all data to another NAS and the do a full Factory Restore...

For future reference, if you install EnableRootSSH then if you have a problem where an add-on breaks Frontview you can SSH in and fix it. Of course EnableRootSSH has to be installed before the problem emerges.

how am i able to uninstall the addon or fix the webserver problem with enabled ssh

So you have SSH enabled?

What version of RAIDiator are you running?

MDGM-NAS:~# cat /var/log/raidiator_version

You might want to take a look at /var/log/frontview/error.log, either cat'ing the whole file

MDGM-NAS:~# cat /var/log/frontview/error.log

or just looking at the end of it:

MDGM-NAS:~# tail /var/log/frontview/error.log

To remove an add-on, do

MDGM-NAS:~# cd /etc/frontview/addons
MDGM-NAS:~# ls

Then do "sh ADDONNAME.remove"

Then attempt to restart Frontview

MDGM-NAS:~# apache-ssl -f /etc/frontview/apache/httpd.conf -k restart

Note that uninstalling the add-on may not always work, so additional work may be required. A good place to start further troubleshooting would be to look at the Frontview error log again.

Welcome to the forum!

ReadyNAS:/# cat /var/log/raidiator_version
RAIDiator!!version=4.2.20-T19,time=1322851404



the error log says:
apache-ssl: Syntax error on line 344 of /etc/frontview/apache/httpd.conf: Syntax error on line 1 of /etc/frontview/apache/addons/PHP5.conf: Cannot load /usr/lib/apache2/modules/libphp5.so into server: /usr/lib/apache2/modules/libphp5.so: cannot open shared object file: No such file or directory
[Wed Dec 28 08:42:51 2011] [error] [client 192.168.59.201] File does not exist: /frontview/ui/resource/html/CACTI, referer: https://readynas/admin/
[Wed Dec 28 08:43:00 2011] [error] [client 192.168.59.201] File does not exist: /frontview/ui/resource/html/CACTI, referer: https://readynas/admin/

If you remove the add-on it should remove that PHP5.conf file.

Alternatively you could rename the PHP5.conf file e.g. to PHP5.conf.old and then try restarting Frontview.

got it work again thanks.

i'll deleted /etc/frontview/apache/addons/PHP5.conf

and now it works.

thanks for your fast help.

You're welcome.

Sometimes removing add-ons files like that can unfortunately get left behind. When that happens SSH (if installed) can be used to quickly resolve the problem.

I am running 4.2.19, but I have the same issue as above.
SO I just fell into the Cacti Trap. (Fortunately I have SSH running) but I am stuck. I ran

sh cacti.remove

, but now what?

apache-ssl: Syntax error on line 343 of /etc/frontview/apache/httpd.conf: Syntax error on line 1 of /etc/frontview/apache/addons/00_php5module.conf: Cannot load /usr/lib/apache2/modules/libphp5.so into server: /usr/lib/apache2/modules/libphp5.so: cannot open shared object file: No such file or directory

I then

mv /etc/frontview/apache/addons/00_php5module.conf

and PHP5.conf

Did I do this correctly? Is my PHP now dead? Can I reinstall it?

Please delete the cacti add on from the ReadyNAS website so this doesn't happen to another.

You should have executed cacti.remove

sh cacti.remove

Not removed that file.

Then dealt with any remaining problems.