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Antivirus is not updating (ReadyNAS OS 6.9.4)
I've just installed my new ReadyNAS 214.
First thing I did was to update the OS to version 6.9.4, so I can tell I am connected to the internet.
The antivirus, being enabled or disabled, is always trying to update the virus database with no success and fills me with error messages.
Antivirus scanner definition file update failed due to download failure. Check your Internet connection.
The log reads as follows:
[18/10/09 04:59:51 PDT] notice:volume:LOGMSG_RESILVERSTARTED_VOLUME Resyncing started for Volume data. [18/10/09 04:59:51 PDT] info:system:LOGMSG_START_READYNASD ReadyNASOS background service started. [18/10/09 04:59:53 PDT] notice:system:LOGMSG_FIRMWARE_UPDATE_NOTICE LOGMSG_FIRMWARE_UPDATE_NOTICE [18/10/09 04:59:51 PDT] notice:system:LOGMSG_FIRMWARE_UPGRADED Firmware was upgraded to 6.7.4. [18/10/09 05:11:39 PDT] notice:system:LOGMSG_MODIFY_HOSTNAME Host name was changed to ReadyNAS. [18/10/09 05:21:56 PDT] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 09:27:54 -03] notice:system:LOGMSG_SYSTEM_REBOOT The system is rebooting. [18/10/09 09:31:12 -03] notice:volume:LOGMSG_RESILVERSTARTED_VOLUME Resyncing started for Volume data. [18/10/09 09:31:13 -03] info:system:LOGMSG_START_READYNASD ReadyNASOS background service started. [18/10/09 09:31:00 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 09:31:12 -03] notice:system:LOGMSG_FIRMWARE_UPGRADED Firmware was upgraded to 6.9.4. [18/10/09 09:36:22 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 09:41:43 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 09:46:39 -03] info:system:LOGMSG_SET_ALERTCONTACT Alert contact information was saved. [18/10/09 09:46:40 -03] info:system:LOGMSG_SET_ALERTCONFIG Alert settings are updated. [18/10/09 09:47:04 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 09:47:31 -03] info:system:LOGMSG_SENT_ALERT_MESG Successfully sent alert message. [18/10/09 09:49:22 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 10:01:03 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 10:01:50 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 10:06:24 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 10:11:45 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 10:17:07 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 10:19:30 -03] warning:volume:LOGMSG_DISKTEST_FAILED_VOLUME Disk test failed to start for volume data. [18/10/09 10:21:00 -03] info:share:LOGMSG_ADD_SHARE Share xxx was added. [18/10/09 10:24:46 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 10:26:20 -03] info:account:LOGMSG_ADD_USER User 'xxx' was added. [18/10/09 10:26:45 -03] info:account:LOGMSG_ADD_USER User 'xxx' was added. [18/10/09 10:26:50 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 10:30:11 -03] info:share:LOGMSG_ADD_SHARE Share xxx was added. [18/10/09 10:38:39 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 10:41:06 -03] info:share:LOGMSG_ADD_SHARE Share xxx was added. [18/10/09 10:44:00 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 10:49:22 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 10:54:44 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 11:00:05 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 11:05:27 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 11:10:48 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 11:16:10 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 11:19:27 -03] alert:account:LOGMSG_ACCOUNT_PASSWORD_CHANGED User xxx's password has been changed. [18/10/09 11:19:49 -03] alert:account:LOGMSG_ACCOUNT_PASSWORD_CHANGED User xxx's password has been changed. [18/10/09 11:21:31 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 11:26:52 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 11:32:14 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 11:37:35 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 11:42:57 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 11:48:18 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 11:53:40 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 11:59:01 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 12:04:23 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 12:09:44 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 12:15:07 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 12:20:30 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 12:25:52 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 12:31:14 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 12:36:36 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 12:41:58 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 12:47:19 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 12:52:41 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 12:58:04 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 13:03:26 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 13:08:48 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 13:14:10 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 13:19:32 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 13:24:54 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 13:30:16 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 13:35:38 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 13:41:00 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 13:46:22 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 13:51:43 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 13:57:07 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 14:02:28 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 14:04:20 -03] info:system:LOGMSG_SET_ALERTSETTINGS Alert configuration was saved. [18/10/09 14:07:50 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 14:13:12 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 14:18:34 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 14:24:00 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 14:29:22 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 14:34:44 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 14:40:06 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 14:45:28 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 14:50:51 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 14:56:13 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 15:01:40 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 15:07:03 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 15:12:25 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 15:17:47 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 15:23:09 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 15:28:32 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 15:33:55 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 15:39:17 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 15:44:40 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 15:50:02 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 15:55:24 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 16:00:46 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 16:06:09 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 16:11:32 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 16:16:53 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 16:22:16 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 16:32:20 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 16:44:19 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 16:49:42 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 16:55:04 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection. [18/10/09 17:00:26 -03] err:system:LOGMSG_ANTIVIRUS_DEF_UPDATE_FAIL_DL Antivirus scanner definition file update failed due to download failure. Check your Internet connection.
Please help with this.
Thanks
17 Replies
Replies have been turned off for this discussion
Hi jereaa,
Welcome to the Community!
You can try assigning a static DNS on the NAS and see if that helps.
Regards,
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