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muzicman61's avatar
Dec 14, 2018
Solved

No Apps on RN104

I've searched and found a few solutions but none have worked.  I came home from vacation and powered up my RN104 and could not get to the admin page or ssh into the device.  I tried a OS reinstall and was then able to access the device but my data, shares and volumes were gone.  No big deal as this is a backup unit and apps unit.  I recreated my volumes and share but noticed I have no apps installed or available.  When I ssh into the unit I do have all the apps in the .freeapps directory.  Not sure if this is relevant but each app only contains a config.xml and a logo.png files.  Also noticed there is no APPGENIE directory.  I did a complete factory restore and still no apps show on the admin page.  I'm running firmware 6.9.4 which appears to be the most current.

 

Any suggestions would be great.

Thanks,

Rob

  • Well after reviewing the logs and a little Google searching, I tried running a command via ssh.  I ran apt-get update.  Figured it couldn't hurt.  It churned and churned for a while and then I rebooted the NAS.  After that, I was able to install mysql, php and phpmyadmin.  I also see a few featured apps showing up now but don't see anything under all apps.  But I can always get apps from the apps.netgear.com site.  So I guess I'm good. Still very strange.  Thanks for your help pointing me to the logs.

12 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Have you confirmed that the NAS can reach the internet?

     

    .freeapps doesn't hold the installed apps, it's where the NAS puts the available apps listings it gets from Netgear.

     

    I've never seen an APPGENIE folder, so I don't understand that comment.

    • muzicman61's avatar
      muzicman61
      Tutor

      I was able to configure Dropbox on the NAS so I'm pretty confident it can access the internet.  Is there a better way to confirm this?

       

      The APPGENIE folder was just something i saw in a directory listing from another post where the user was having app issues.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        muzicman61 wrote:

        I was able to configure Dropbox on the NAS so I'm pretty confident it can access the internet.  Is there a better way to confirm this?

         

        Since you have SSH, just ping somewhere on the internet from ssh. For instance, www.netgear.com

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