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Calder's avatar
Calder
Guide
Jan 19, 2017

6.6.1 did not fix UPS detection problem

Still needed to unplug and re-plug USB cable to UPS after a restart for UPS to be detected.

Wed Jan 18 2017 16:51:20
System: New USB UPS detected. Manufacturer: APC, Model: Back-UPS ES 550G, Serial: 4B1421P42699.

Wed Jan 18 2017 16:51:15
System: USB UPS removed. Manufacturer: , Model: , Serial: 4B1421P42699.

Wed Jan 18 2017 16:50:49
System: Cannot communicate with UPS UPS ().

Wed Jan 18 2017 16:50:36
System: Error communicating with UPS 'UPS' ().

Wed Jan 18 2017 16:49:15
System: Firmware was upgraded to 6.6.1.

Wed Jan 18 2017 16:49:15
System: ReadyNASOS background service started.

Wed Jan 18 2017 16:42:14
System: The system is rebooting.

17 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    So you started seeing this on 6.6.0?


    Can you send in a fresh set of logs (see the Sending Logs link in my sig)?

    • Calder's avatar
      Calder
      Guide

      Started seeing since probably 6.2, not sure how I coiuld search my previous posts in the forum, been having this problem for a few updates now.  Logs sent.  Thanks!

       

  • I confirm the issue, I receive often an alert by email about UPS loose connection and then a new UPS found.

    It's an old issue but stil present FW 6.6.1 

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        Your logs show that your UPS is detected fine.

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