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binaryboy's avatar
May 23, 2017

Antivirus scanner definition file update failed due to download failure.?

HI Guys,

 

I've been getting the following error mesage every morning for the last couple of months:-

 

Antivirus scanner definition file update failed due to download failure. Check your Internet connection.

 

Internet connection is fine.

 

Any sugestions, solutions or workaounds to resolve this?

 

Running FW: 6.6.0

 

BB

10 Replies

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  • binaryboy wrote:

    HI Guys,

     

    I've been getting the following error mesage every morning for the last couple of months:-

     

    Antivirus scanner definition file update failed due to download failure. Check your Internet connection.

     

    Internet connection is fine.

     

    Any sugestions, solutions or workaounds to resolve this?

     

    Running FW: 6.6.0

     

    BB


     

    I have tried something familiar. My ReadyNAS 204 would not find any updated firmware even though a newer firmware was released. I rebooted the device and everything worked ok.

     

    • JennC's avatar
      JennC
      NETGEAR Employee Retired

      Hello lundmilo,

       

      Probably the firmware 6.7.3 is not yet on the update server. You may need to manually update the firmware.

       

      Regards,

      • binaryboy's avatar
        binaryboy
        Tutor

        Hi Guys,

         

        Thanks for your replies howvever the isssue is the error message " Antivirus scanner definition file update failed due to download failure" NOT the ability to download a particular Firmware update!

         

        The unit is also cold booted very morning.

         

        Newer Firmware updates do NOT mention this issue in their notes and/or fixes.

         

        I would be grateful for any sugestions, solutions or workarounds to resolve this "Antivirus scanner definition file update failed due to download failure" issue?

         

        Regards,

         

        BB

         

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