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Forum Discussion
Clicking sound with Seagate Barracuda LP ST32000542AS 2TB
Hi
I got a new NVX and at that moment these Seagate disks were the only ones on the compatibility list, so I was stupid enough to buy 4 of them. (Shame on you Netgear for not having more disks on the list, and not warning about these disks, the boards are full of people complaining on these disks.)
Right off the bat, I heared clicking sound that seems to be comming from the read-head/arm as it moves. It is random. It is not a 'clank' sound as some report, but it is more of a annoying 'click/tick' sound. I do not know if it from one or more disks. It used a week to copy the data over from the NV+ to the NVX so no, it really is not a good option to start to test one after the other of the disks. I do not want to break the raid. SMART+ data is (of course) reporting no errors of any kind.
Do anyone know if this annoying sound is normal for these disks, or is it a sign that sooner or later one or more of the disks will fail? As far as I know, this is not the dreaded 'click of death', but I do not know. It is more subtle to my ear, but it is annoying, and makes me wonder if one or more of the disks have a defect.
jarle
I got a new NVX and at that moment these Seagate disks were the only ones on the compatibility list, so I was stupid enough to buy 4 of them. (Shame on you Netgear for not having more disks on the list, and not warning about these disks, the boards are full of people complaining on these disks.)
Right off the bat, I heared clicking sound that seems to be comming from the read-head/arm as it moves. It is random. It is not a 'clank' sound as some report, but it is more of a annoying 'click/tick' sound. I do not know if it from one or more disks. It used a week to copy the data over from the NV+ to the NVX so no, it really is not a good option to start to test one after the other of the disks. I do not want to break the raid. SMART+ data is (of course) reporting no errors of any kind.
Do anyone know if this annoying sound is normal for these disks, or is it a sign that sooner or later one or more of the disks will fail? As far as I know, this is not the dreaded 'click of death', but I do not know. It is more subtle to my ear, but it is annoying, and makes me wonder if one or more of the disks have a defect.
jarle
32 Replies
Replies have been turned off for this discussion
- One thing you could try is the long S.M.A.R.T. tests. See http://home.bott.ca/webserver/?p=252. While not as good as removing the disks and checking them, this is still better than the short S.M.A.R.T. tests.
- I just tossed 4 of this drive into my NV+, the last of them made clicking noises, but since the NV+ managed to make a Raid-5 of the remaining 3 I just janked it out and waited for the NAS to recognize it was out and then put it back in again. Now it have stopped clicking and seems to be doing ok sofar :)
- I'm just on the verge of buying 4*ST32000542AS, and wondered if you'd had any subsequent problems.
I almost bought 4*WD20EARS as they're on the compatibility list, but I decided to read the forum before final purchase! Thank goodness I did.
It doesn't seem like the compatibility list provided by Netgear is overly reliable, so wanted to get 1st hand experiences before splashing out.
Are your Seagates performing as expected (apart form the click)?
Cheers
M - The disks are as far as I can see going good yes. But I would love to not have the clicking sound. Do not like it, it is annoying and it makes me also a bit worried about the disks...
jarle - It appears that a lot of the 2TB disks have their drawbacks. You should do thorough research and then make a decision. Having said that my personal preference is not to use WD Green disks due to the possible compatibility issues.
Presumably you are referring to the last bullet item:mdgm wrote: One thing you could try is the long S.M.A.R.T. tests. See http://home.bott.ca/webserver/?p=252. While not as good as removing the disks and checking them, this is still better than the short S.M.A.R.T. tests.
# Test Disks (new option as of 4.2.9)
which was not described in the article at all. Does it go without saying that this is a non-destructive test? :scared:maxblack wrote: Presumably you are referring to the last bullet item:
# Test Disks (new option as of 4.2.9)
Yes.maxblack wrote:
which was not described in the article at all. Does it go without saying that this is a non-destructive test? :scared:
I believe this is non-destructive. I remember reading on the forum that it's designed for testing disks before doing things like replacing disks to get expansion. If a disk is failing and you replace a different one you could end up quite easily with a two disk failure condition (i.e. failing disk fails during resync). If the LONG SMART tests identify a disk as failing hopefully this problem can be avoided.
Edit: just found the post:
"Test disks"chirpa wrote: It runs a SMART Offline/Long Test. It can take 5+ hours to run, as each disk runs through its own self-diagnostics. It is a good thing to run before doing expansions, to avoid running into a dual disk failure (where one disk is pulled to replace/expand, and another one is starting to fail but not completely failed yet).
After posting I realized these special diagnostics don't apply to my NV+, but still this possible expansion issue is good for me to know--thanks for digging-up the info.mdgm wrote: I believe this is non-destructive. I remember reading on the forum that it's designed for testing disks before doing things like replacing disks to get expansion. If a disk is failing and you replace a different one you could end up quite easily with a two disk failure condition (i.e. failing disk fails during resync). If the LONG SMART tests identify a disk as failing hopefully this problem can be avoided.
Edit: just found the post:
"Test disks"chirpa wrote: It runs a SMART Offline/Long Test. It can take 5+ hours to run, as each disk runs through its own self-diagnostics. It is a good thing to run before doing expansions, to avoid running into a dual disk failure (where one disk is pulled to replace/expand, and another one is starting to fail but not completely failed yet). - I have the exact same problem with the exact same hard drives. Clicking noise every 10 - 20 seconds and Its really starting to get to me, has anyone been able to overcome this problem??
poetic_sol wrote: I have the exact same problem with the exact same hard drives. Clicking noise every 10 - 20 seconds and Its really starting to get to me, has anyone been able to overcome this problem??
Got the same issue here with the same sort of hard drives. Hopefully someone can shed some light on a fix or a reason.
Running an NVX with radiator 4.2.11, for the interested.
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