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Forum Discussion
jbenante
Jun 28, 2019Aspirant
Mac Upload Issues
The server volume recently got corrupted. I reset the NAS to factory settings. It is now pristine, with 21TB of free space. Using 4 x 8GB drives, RAID 5. Firmware is 6.10.1. Using latest version of MacOS. Mac has direct ethernet connection to router.
Issue: Extremely slow upload speeds to the server. For example, a 30MB file takes more than 90 seconds to upload. A gigabyte file never completes the upload, but stalls about 100MB in. And then the entire OS becomes unstable and has to be rebooted.
Conversely, my Windows 10 PC, also connected via ethernet, uploads files at a very acceptable rate. A gigabyte file uploads in less than a minute. A 30MB file uploads almost instantly.
I do not understand why this is the case, and would appreciate any suggestions.
2 Replies
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- Retired_Member
Hi jbenante, you wrote "A gigabyte file never completes the upload".
I'm not a mac-user, but as a workaround you could try uploading through the admin page/shares/browse. You can drag'n'drop the concerned file from the mac's filebrowser to the bottom right corner of your webbrowser window to upload. It will be slower than a "normal" copy process, but it will most probably work. At least you will be able to get your work done :-)
You could also do the same with the win10 client to see whether even this way you might observe a difference in performance.
Last but not least you could try switching network protocols: If the macs are on smb use afp with them or vice versa.
Kind regards
- jbenanteAspirant
Thank you! I actually do have AFP enabled, along with SMB, for the share I'm uploading to. I just don't understand why I'm having the problem, and only from my Mac. I recently reinstalled the OS, so there shouldn't be any corruption in the OS, I would hope. Uploads are blazingly fast from my PC.
Another strange thing is that when I drop, say, a video file via drag n drop, it doesn't upload, but instead, the video begins playing. Very strange.
Still, I appreciate your suggestions.
Regards,
John
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