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Maxpower411's avatar
Maxpower411
Aspirant
Aug 14, 2017
Solved

Netgar ReadyNas 516 New Drive Install Seagate-Command Timeouts

Problem with ReadNas 516 Diskless

Firmware on NAS 6.75

All New Drives Seagate ST6000NE0021 3

No Problems with new install in a used NAS except for Disk 3 has 20 command timeouts, Disk 5 has 7 Command timeouts, Disk 6 has 113 command timeouts.

Drive Firmware ENO2, 6TB Drive

All Reporting Command timeouts, even in Raidar 6.3

All these drive cant be bad? According to what I have read this can be an erroneous issue-

Please help- Been reading this on forums-and it says it is??

  • StephenB's avatar
    StephenB
    Aug 14, 2017

    I haven't seen this myself.  I believe the drive counts ATA errors, but the OS drivers might be counting the command timeouts.  If so, I think that an issue with one drive can cause sata bus timeouts on other drives.

     

    Can you look in disk_info.log, and see if there are ATA errors there (and if they are tracking the command timeouts)?

13 Replies

  • I'd wait a while and see if the counts continue to rise.

     

    It could be that disk 6 is bad though.

    • Maxpower411's avatar
      Maxpower411
      Aspirant

      There was a 4th drive that I sent back at 17,000+ timeouts

      But the question is is this normal "all drives seeing command timeouts and all being new??

      • StephenB's avatar
        StephenB
        Guru

        I haven't seen this myself.  I believe the drive counts ATA errors, but the OS drivers might be counting the command timeouts.  If so, I think that an issue with one drive can cause sata bus timeouts on other drives.

         

        Can you look in disk_info.log, and see if there are ATA errors there (and if they are tracking the command timeouts)?

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