Hi ,I’m hoping someone would be able to assist me with a problem I have with a Netgrear nas duo it works totally ok on my 32 bit windows XP sp3 Machine, however I have an odd problem with raidar on my 64 bit windows 7 ultimate sp1 machine I can run raidar and go into setup but it will not allow me to browse files, I keep getting the error message Windows cannot access 192.168.1.64 , the diagnose button keeps returning “couldn’t identify the problem” I realise this is probably a windows issue but as I’m not that knowledgeable with windows 7 or the workings of networks in general, I was hoping that someone could point me in the right direction or suggest a solution to this problem

I am running Windows 7 64bit on three machines, two desktops and one laptop (Home Premium). This custom built (by me) desktop is running the upgrade version as is my HP laptop, and the newly built desktop is running the OEM edition. I installed the upgrade on this desktop the day it was released and I downloaded it from MS. While I have never had a problem accessing a file. (All of my data is on my NAS units and all my active PC's are running Win7. This desktop can also boot into 32bit Vista on another drive, and I do have some inactive XP based PCs). However, this seems to be a recurrent problem and could be related to the Windows Firewall. I have prowled around before, but have not seemed to be able to help.A few things to check - open network and sharing center by right clicking the network icon in the lower right hand tray. (Or going through the control panel, but it takes more steps). Is your network listed as a home network? If not, you may have to set up another network connection on your PC as I have never found an effective way to change public to home once it is setup.Then while you are in the center, click on "see full map" in the upper right corner. You should have all network items on when you do this or they won't show up properly. My NAS2 (backup for NAS1) is set to spin the drives down, so it doesn't show up the first time, I have to refresh the map. All items on your network should be shown and if you mouse over them it will give you the device name, the IP addresses, and the MAC address. If it does not show up, do your other computers?If none of your other computers show up, go to the system info page (CP -> System and Security -> System) and check the workgroup name. Since you started your network with XP units, it should be MSHOME (as is mine. The current default with Vista and Win7 is WORKGROUP). If your PC and NAS are not in the name workgroup, you cannot access it. Note: RAIDar will see all ReadyNAS units in any workgroup on your network.The final thing to check is firewall settings. (CP -> System and Security -> Windows Firewall -> Allowed Programs) In the allowed programs settings, I found these line:I would make sure that "Network Discovery" is checked as should "Monitor ReadyNAS device".Let me know how it goes.

Thanks for those pointers papabear, none of which had the desired effect unfortunately, the error code I’m getting is “0x80070035 network path not found”, the weird thing is as i said before was that i can access setup via Raidar but i guess that’s because it’s on a different IP address.

Right click again the network icon in the system tray. Then click on "Open Network and Sharing Center". When it opens, click on Change Advanced Sharing Settings on the left. Then in that window, ensure that "Turn on Network Discovery" is checked.If that does not work, please answer the following:What is the workgroup name on the PC (as listed on the system info page)?What is the workgroup name on the Duo (as listed on the Security Mode page)?While there, what is the security mode?In Windows, when looking at the full map of the network (Duo booted) does the Duo show up?In that same map, what is the IP number for the Win 7 computer when you mouse over the icon? *In RAIDar, what is the IP number for the Duo in the far right hand column? *Although these numbers are unique to your router and cannot be seen outside your network, if you are uncomfortable posting them, please send them via PM on the site.

I have check every single setting and my Windows 7 machine is exactly the same as my Xp, however I have Noticed on the Windows 7 machine that I have a media device called nas-62-70-c3: readyNas with an ip address of 192.168.1.66 and a seperate storage device listed as ReadyNas Due (nas-62-70-c3) on the same IP, is this likly to cause a conflict, I have notice that when i click on Raidar somthing flashes on the screen very quickly to quick to read. if it is a conflict how do I disable/delete the media device

The media device is attached to media player by the way

Netgear duo windows 7 | NETGEAR Communities

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PapaBear1
Apprentice
Aug 28, 2011
What I was wanting you to try was to connect the desktop to the router with ethernet cable to establish whether it is actually Windows or the wireless adapter.

Can you snip an image of the Network and Sharing Center and also the M-R section of the Allowed Programs window as above and post them? Snipping Tool makes this fairly easy. If you have not used it before, it is found under accessories (Start -> All Programs -> Accessories).
antongibbs
Aspirant
Aug 29, 2011
I can capture the snip your after but cant work out how to post it to this forum thread (reply box) i still get the problem if i turn off my firewall by the way, so i dont think its a firewall problem

how do i post a captured/snipped image on to here.... ! doh....

it is possible that it is the wireless adapter the details of network adaptors in device manager are 802.11n Wireless Lan card, Microsoft Virtual WiFi Miniport Adapter and Realtek PCIe GBE Family controller, i guess that looks normal but i dont really know, because the screen raidar flash screen quickly flashes when i click on raidar i suspect that it is trying to connect twice and thats possibly why it refuses me to browse when i get entry to the setup, browse, rescan etc screen.

As i said before windows media player is seeing the files on the duo but i cant edit them so i think the adaptor is probably ok, i really do think its some sort of conflict. as i said i was using a wireless dongle before which worked ok but cause other problems with the operating system, do you think it might have left a network driver on the win 7 system somewhere ? if so where would I look for it ? the dongle was a TP-Link TL-Wn321G 54M with a realtek driver
PapaBear1
Apprentice
Aug 30, 2011
Once you have the image snipped and saved on your PC, you will need to upload the image to a third party image hosting service (I use photobucket, but there are others). On Photobucket, when you put your cursor on the image, four lines of codes show up below the image. Click on the fourth line (bottom) that starts with IMG and it will then say copied. Then click back on the forum tab, place your cursor where you want the image and right click and then click on paste. In the full edit window you can click on preview to see how the image posted.

I am not a techie, so when dealing with some of these wireless dongle aspects, I don't have a lot of experience. This is why I asked if you could connect with ethernet cable, even if only temporarily to see how that worked. This bypasses all the wireless security setup, since it is hardware and cannot be intercepted as wireless can be. Until we know for sure whether it is the wireless adapter of Win 7 settings, we will be spinning wheels.

If you have connection with another PC, open RAIDar and open Frontview. Then go into Network -> Interfaces in Frontview. In the middle where it says "IPv4 assignment" click on the down arrow and change to "Use values below" Note in the image, I have mine set to 203. My three NAS units all have static IP's set starting with 201. This gets it out of the dynamic range of most routers. (The router should skip one that is set manually, but why tempt fate).

This will only solve the problem if there should happen to be a conflict somewhere in the network. At one point you indicated the DHCP was setting the fourth postiion to 64 and then possibly later to 66. (Do not exceed 255 on the fourth number. It shouldn't accept an address that high anyway).
antongibbs
Aspirant
Sep 01, 2011
ip4 addresses are the same on both machines 192.168.1.66, i have now selcted use values below but alas no difference still cant browse
antongibbs
Aspirant
Sep 01, 2011
would you have thought it had anything to do with the port number or mtu ?
PapaBear1
Apprentice
Sep 01, 2011
Sorry, I have been away. I am not sure about the port number or mtu. But one thing has me concerned. How many Duos do you have? You made a comment about both machines having 192.168.1.66.
antongibbs
Aspirant
Sep 02, 2011
hi PapaBear, I think im getting nearer to a solution, my xp machine is saying that i have IP address conflicts, when i look into the network folder on the xp machine i have loads of different connections to the nas unit, any idea how i can delete some of them !
PapaBear1
Apprentice
Sep 02, 2011
What brand and model of router do you have?

Is your modem separate from the router?

Are you on DSL or Cable internet?

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Netgear duo windows 7

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