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Forum Discussion
JMEAST
May 05, 2017Aspirant
NetgearRN212 offline. Can't access readycloud
I moved the NAS into a different office room and internet is connected via a different access point in the wall. I now can't access NAS as it just says Offline. I urgently need to have access to ready cloud but have no idea on how to make it online and accessible. All lights seem to be on the box, the internet is working. I have admin rights.
Hi all
I finally got an IT guy in and he reckoned I'd plugged the network plug in the wrong hole at the back of the NAS. After much restarting and reinputting passwords, it finally worked. I hate technology!
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- xiao123NETGEAR Expert
JMEAST wrote:
I moved the NAS into a different office room and internet is connected via a different access point in the wall. I now can't access NAS as it just says Offline. I urgently need to have access to ready cloud but have no idea on how to make it online and accessible. All lights seem to be on the box, the internet is working. I have admin rights.
Hi JMEAST,
Please check your readycloud service was on or off(see attachment), if its off, then check dns server and gateway setting, set dns to be 8.8.8.8, turn on readycloud service again.
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