NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNas 104 PSU problems, Volume is Dead now
Suspecting a dodgy power supply caused this mess:
| 12 May 2025 03:23:48 | Volume: Volume data health changed from Dead to Inactive. | |
| 12 May 2025 01:00:24 | Volume: Volume data is Dead. | |
| 12 May 2025 00:05:58 | Backup: Error backup job job_003: Source cannot be mounted on the system. | |
| 12 May 2025 00:05:11 | Backup: Error backup job job_002: Source path cannot be accessed. | |
| 11 May 2025 22:04:43 | Disk: Disk in channel 1 (Internal) changed state from RESYNC to ONLINE. | |
| 11 May 2025 22:03:07 | Disk: Disk Model:ST4000VN008-2DR166 Serial:ZDH6FF7A was removed from Channel 4 of the head unit. | |
| 11 May 2025 22:03:03 | Disk: Disk Model:ST4000VN008-2DR166 Serial:ZGY4MN5N was removed from Channel 1 of the head unit. | |
| 11 May 2025 22:03:01 | Disk: Disk Model:ST4000VN008-2DR166 Serial:ZDH6FF7A was added to Channel 4 of the head unit. | |
| 11 May 2025 22:02:58 | Volume: Volume data health changed from Redundant to Dead. | |
| 11 May 2025 22:02:57 | Disk: Disk Model:ST4000VN008-2DR166 Serial:ZGY4MN5N was added to Channel 1 of the head unit. |
Checked the Disks with a SEagate utility and they are all fine.
After shutdown, the PSU was at 11v with no load and below 9v at power up, obviously the disks would / could not spin up.
The NAS boots up and disk spin after replacing the PSU.
Is there any chance of recovering the Volume?
7 Replies
Just for clarification: You never actually removed/re-installed any drives, correct? All those events are apparently from drives being underpowered.
At what point did you replace the power supply?
- Disks were not removed at all
- the only explanation of the disk removal events are form low power
- PSU was replaced an hr or so before the post, 15hrs after this:
12 May 2025 03:23:48 Volume: Volume data health changed from Dead to Inactive.
Disks were not removed at all
the only explanation of the disk removal events are form low power
PSU was replaced an hr or so before the post, 15hrs after this:
12 May 2025 03:23:48 Volume: Volume data health changed from Dead to Inactive.Get the full log zip (if you haven't already). If you want me to take a look, then upload it into cloud storage (dropbox, google drive, etc), and send me a private message (PM) with a link using the envelope icon in the upper right of the forum page. Make sure the permissions are set so anyone with the link can download.
Best not to post the link in a public forum, as there is some privacy leakage when you do that.
Is there any chance of recovering the Volume?Possibly, but no way to tell at this point.
Please answer Sandshark's questions, and also download the full log zip file from the logs page of the web ui,
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
