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Forum Discussion
ReadyNAS RN1020-100EUS – Cannot detect via RAIDar or default IP after reset/recovery
What I’ve done so far:
Tried multiple Ethernet cables. One bad cable was found and replaced. Now connected via the same network (router/switch) as my PC. I have also tried a direct cable from NAS to PC with a static IP, but no change.
RAIDar 6.5.0 cannot detect the NAS in any state.
Performed a factory default reset using boot menu:
Powered off NAS
Held SYS/Reset while powering on → LED blinked then went solid
Pressed Backup until only Disk 1 LED was lit
Pressed Reset again → NAS LEDs alternated between Power, Disks 1 & 2, and Backup for about 20 minutes
Eventually LEDs stopped alternating — now Power + ACT + Disk 1 + Disk 2 are all solid
With all 4 LEDs solid, the NAS appears “ready,” but I cannot access it and RAIDar still does not see it.
Also attempted:
USB Recovery with rear port:
Built USB manually from a YouTube tutorial (may not have been official RN1020 package)
Booted doing same procedure as default reset but selected disk led 2 instead.
RAIDar still did not detect
Tried boot menu without USB:
Fast blink → Solid blue → no detection.
Drives installed:
Two Toshiba N300 NAS 4TB (both inserted during factory reset).
Current state:
Power + ACT + Disk 1 + Disk 2 solid blue
No web UI on default IP 192.168.168.168 whether direct-connected or via network
RAIDar cannot find NAS
Any ideas on this would be greatly appriciated
Thanks in advance.
3 Replies
Try powering down, and removing the disks (labeling by slot). Connect the NAS to your switch/router as it was before.
Then let us know if RAIDar detects it (reporting a no disks status).
If not, then also check your router's attached device list, and see if the NAS is detected/
Performed a factory default reset using boot menu ...
Hopefully you are aware that this will delete all your data.
Do you happen to be using a newer Mac to connect by any chance? The Apple Silicon Macs will no longer run RAIDar... (for me anyway). It WILL run it if you have upgraded/transitioned from an Intel Mac, but if you do a "fresh" install on a Apple Silicon Mac RAIDar does not seem to run, the app "opens" but says "Searching" and never finds anything or fully opens and then times out saying it cannot find any ReadyNAS. YMMV but that's my experience
USB Recovery with rear port:
Built USB manually from a YouTube tutorial (may not have been official RN1020 package)
Booted doing same procedure as default reset but selected disk led 2 instead.That's not how you do a USB recovery. The reset button isn't used for that. See How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system But try what StephenB suggested without the drives first. If that works, then USB recovery is not what you need.
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