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Forum Discussion
recover data from swapped disk on Duo v1
My RND2150 stopped working a few days ago. Disk 1 light was flashing, Raidar could not find it and could not access it with the IP address. Powered down the unit, pulled disk 1 and started it back up - got the same result with Raidar and IP address. Powered down again and swapped disk 2 into bay 1 (I understand now this was not a good thing to do) - Raidar found it and Info column stated "root corrupt". The unit will boot into tech support mode the the info column stating Telnet - 54223. Disk one make some clicking noise like the head arm is trying to seek for information when it first boots up (which is why I think this disk is bad). Disk 2 I believe is good, but may have been compromised when I swapped it into bay 1.
My question - is there a way to get Disk 2 straightened out so I don't loose all my files?
Note: I have 2 new matching drives that have not been formated, for replacing Disk 1.
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Hello FrostByte1,
Swapping disk positions should not really be done as that will really compromise your data. Corrupt Root is a very bad error that will definitely affect the files. You should have tried re-inserting disk 1 to its bay then remove disk 2 and see if NAS will be detected by RAIDar because most of the time, one of the disks get faulty and you just need to determine which disk that has the problem by removing one of them but never change the order.
You may need to contact support, however, data recovery service is needed for this if you still want to recover the files.
Regards,
Disk 2 is likely the parity disk (assuming you were using X-RAID). You may need to replace the dead disk 1 with a new disk for the array to rebuild before the data can be accessed.
There could be more to it though, so if you want you could clone the good disk to a new disk as a precaution.
It is advisable to regularly backup your data. No important data should be stored on just the one device.It was using X-RAID. Disk 1 is definately the one that is dead (head clicks on boot up and Raidar can't find the unit with it in). Raidar will find the unit with only Disk 2 in, but it cannot be accessed and gives the corrupt root in info. The unit will go into Tech Support mode, so I am pretty sure it is just the drives. I have a new drive for Disk one, but am not sure if I should try putiing it in hot (once the unit is up with only disk 2). I do not want to loose the data, so if I need data recovery would tech support be able to do that over the phone or remotely - or do I need to send it in?
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