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Forum Discussion
Cliff_Evans
Jun 15, 2017Aspirant
RN104 Taking ages
Have just purchased ReadyNas RN104 second hand. Netgear are not interested in helping me! Cannot even transfere unit to my name!
It is taking ages to gwt the drives to be ready to use, two 2tb drives have been resyncing for 1 day and night upto now. I put the drives in and then booted the Readynas, since then have been counting the hours (73+)left! surely this cannot be right.
5 Replies
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- StephenBGuru - Experienced User
Netgear's warranty and support is only available on new purchases. Personally I think the support limitation is a mistake.
What disks are you using? Have you looked at the SMART stats?
- Cliff_EvansAspirant
Wher would I finfd that info (Smart Stats) as I say totally new to this! I have three WD2003FYYS-O2W0B0 drives and one ST2000VM003-1CT164
- ukbobboyLuminary
Hi StephenB & Cliff Evans
I too wish that Netgear would support equipment purchased via the second hand market, for a start it would promote brand loyalty, could bring in extra revenue by charging a fee for 3, 6 or 12 months support and be kinder to the environment, i.e. nearly new equipment not ending up in a land fill site.
However, they've made a commercial decision and I guess that's that.
UK Bob
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